Director of Facilities

Job Description

Job Description

Description:

Fulfill your purpose at CLM:

Center for Life Management (CLM) provides the area's most comprehensive array of outpatient mental healthcare. We offer innovative and evidence-based services that enhance the health and well-being of individuals and families. We operate three facilities, our main office (Derry, NH), our satellite office (Salem, NH) and a residential program (Salem, NH). Our practice serves Southern New Hampshire as the region’s designated mental health center, therefore our services are provided in a hybrid model to meet patient needs including in the home, in the community, in the office and remote via telehealth.

The Director of Facilities oversees all physical facility operations owned and leased by CLM, including but not limited to office buildings, residences, grounds, utilities, energy management systems, safety/security systems, maintenance, custodial services and repairs, contracted services and inspections in order to ensure our business meets budgetary and strategic objectives and operates as a safe and healthy medical practice. This is a full time, 40 hour per week position.

Major Functional Areas and Description of Duties

• Serves as the point of contact for all facility-related issues including but not limited to safety/security, electrical, plumbing, heating, air conditioning, and ventilation services.
• Handles facility related inquiries, concerns and complaints in a professional, courteous and solution focused manner.
• Inspects the workplace (facilities, grounds, equipment, systems, vehicles, etc.,) to determine condition, safety, and need for preventative maintenance, general upkeep and/or repairs.
• Develops and monitors department budgets and oversees all financial aspects of the Facilities Department.
• Establishes priorities, prepares cost estimates including capital outlay expenditures; consults with professional contractors and conducts pre-bid job showings; negotiates and manages contracts with vendors and service providers; schedules and supervises the execution of all facilities related projects; inspects and evaluates the work of custodial workers and contractors.
• Monitors energy usage and develops strategies for reducing costs.
• Contributes to strategic planning by evaluating and projecting future facility needs and proposing options to achieve them; develops and implements policies and procedures for the efficient operation of the facilities; develops and maintains current emergency response plans to mitigate catastrophic loss.
• Serves as administrator responsible for facility safety and meeting physical ADA compliance standards.
• Ensures the proper disposal of hazardous and controlled wastes in compliance with regulations and guidelines; works directly with outside agencies such as OSHA, local and state health departments as required.
• Ensures assigned staff receive ongoing feedback on performance, timely formal performance reviews, and training related to specific job tasks and responsibilities.
• Works in concert and collaborate closely with various levels of leadership to achieve optimum operational effectiveness that support client, staff and visitor safety, client outcomes and staff productivity.
• When necessary, assists in the process of locating potential new real estate locations within our catchment area for CLM to conduct business, taking into consideration the business needs of CLM, accessibility to our clients and staff and affordability with respect to the budget
• Ensure self and team members:
  • Serve on appropriate committees, both internally and externally, as determined by supervisor.
  • Function professionally and in a manner that protects the integrity, confidentiality, and rights of all clients and staff.
• Promote a positive work environment and culture that fosters cooperation, teamwork, professional growth and development to benefit CLM staff, clients, families, and community partners.
  • Execute all required functions, services, and documentation in accordance with agency policies, federal standards, state statues and local regulations.
  • Maintain professional memberships, licenses, accreditation, certifications, etc.
  • Adhere to Center’s Code of Ethics.
  • Represent CLM in a professional and appropriate manner in all settings.
  • Perform all other duties as assigned by supervisor.

Physical Demands and Working Conditions

The work takes place in both an office and remote settings. Manual dexterity is needed to use computers and standard office equipment. Daily activities involve sitting, standing, squatting, kneeling or walking, lifting heavy-weight objects; shoveling snow may be required. Reliable transportation required to travel between practice locations. Reliable internet access required for remote work.

Benefits

At Center for Life Management, we offer a robust benefits package because caring for our staff is just as important as caring for our clients. Benefits for benefits eligible employees include:

• Comprehensive health insurance (medical, dental, vision)
• Health Reimbursement Arrangement
• Flexible Spending Account
• Paid earned time (3 weeks in year one, caps at 6 weeks)
• Paid holidays (8) with bonus birthday holiday in your birth month
• 403(b) Retirement Savings Plan with 3% company contribution upon 1 year of employment
• Life Insurance paid by company
• Short- and Long-Term Disability paid by company
• Accidental Death and Dismemberment Insurance paid by company
• Employee Assistance Program (EAP), accessible to staff and their natural supports
• Company issued cell phone and laptop as needed for role
• Scholarship for professional advancement
• Mileage reimbursement for applicable positions
• On the job training and continuing education opportunities
• Rewarding and supportive work environment with excellent opportunities for career growth
• Meaningful relationships with your co-workers and the individuals we serve
• Flexible work schedule
• Teamwork, teamwork and more teamwork!

Join CLM and make your career dreams a reality!

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Qualifications and Skills

• Minimum of ten (10) years of facilities leadership and management experience within a dynamic high-volume environment, medical practice preferred.
• Bachelor’s degree in business, engineering or related field is required. Certification(s) in Facilities Management (CFM) or Certified Facility Manager (FMP) is highly desired.
• Working knowledge of federal, state and local safety regulations, including ADA, safety protocols and enforcement procedures.
• Experience in real estate development, project management, facilities improvement and construction principles.
• Ability to take initiative and exercise sound judgment, decision making and problem-solving expertise while applying policies and principles to solve everyday problems and handle a variety of routine, urgent, and emergent situations.
• Proficient computer skills and knowledge of all Microsoft office applications (Word, Excel, Power Point, Outlook, TEAMS, etc.).
• Ability to demonstrate strong leadership skills, effective communication, organizational and multi-tasking skills to manage competing projects while adhering to deadlines and interacting with various levels of staffing across the agency.
• Ability to acquire and effectively execute new skills as needed according to evolving agency needs.