AI OCM Lead

Job Description

Location: Washington, DC

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Work Model: Hybrid, 3–4 days per week onsite

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Employment Type: Contract or Permanent

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Industry Focus: Banking & Financial Services

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About the Opportunity

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Our client, a leading global technology and consulting organization, is expanding its Organizational Change Management practice and seeking an experienced Consulting Manager, Organizational Change Management to support large-scale enterprise transformation initiatives.

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The practice is experiencing increased demand for OCM leadership across several major transformation programs, with an immediate focus on AI-driven change initiatives in Washington, DC , as well as broader transformation work within banking, financial services, and health insurance .

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For this opportunity, you will support a Banking & Financial Services transformation and serve in a highly client-facing capacity, leading change activities from strategy through execution. You will partner with program leadership, client stakeholders, and cross-functional teams to help drive adoption of new technologies, processes, and ways of working.

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A key requirement is previous OCM experience supporting at least one AI or Generative AI implementation .

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What You'll Do

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• Lead end-to-end Organizational Change Management activities across large-scale transformation programs
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• Own and lead OCM workstreams while partnering closely with program and project leadership
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• Develop and execute change strategies, stakeholder engagement plans, communications, and training approaches
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• Conduct change impact assessments and organizational readiness assessments
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• Identify impacted stakeholder groups and develop strategies to drive awareness, engagement, readiness, and adoption
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• Facilitate workshops and collaborate with business, technology, risk, and program stakeholders
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• Identify change-related risks and develop mitigation strategies
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• Support leadership alignment and executive communications
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• Align OCM activities, milestones, and deliverables with the broader transformation roadmap
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• Help drive measurable adoption and successful implementation of new technologies and ways of working
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What We're Looking For

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• 6–8+ years of Organizational Change Management experience supporting large-scale transformation programs
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• OCM experience supporting at least one AI, Generative AI, or enterprise AI implementation
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• Demonstrated experience leading OCM projects or workstreams
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• Strong experience across stakeholder engagement, change communications, training, adoption, and organizational readiness
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• Hands-on experience conducting change impact and readiness assessments
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• Experience working within complex program or project management environments
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• Strong client-facing consulting experience
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• Ability to work effectively with senior stakeholders, program leadership, and cross-functional teams
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• Strong facilitation, communication, and stakeholder management skills
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• Ability to work onsite in Washington, DC 3–4 days per week
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Preferred Experience

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• Banking, financial services, insurance, or other highly regulated industry experience
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• Experience supporting enterprise technology, AI, or digital transformation programs
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• Experience working within a consulting or professional services environment
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• Experience operating within global or highly matrixed organizations
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• Exposure to program management frameworks and structured transformation delivery models
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• Experience engaging executive-level stakeholders and leadership teams
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Why This Opportunity?

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You'll join a global consulting organization that partners with leading enterprises on complex technology, digital, and business transformation initiatives. The OCM practice is growing to support increased client demand across AI transformation, banking and financial services, and health insurance transformation programs .

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This is an opportunity to take a visible role in major client transformations while helping organizations navigate the people, process, and adoption challenges associated with emerging technologies, including AI.

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The client is open to candidates interested in either contract or permanent employment .