Transaction Services Coordinator

Job Description:

Under general supervision, performs a variety of specialized and custom tasks to provide administrative support for a team of sales professionals. Maintain confidentiality of Sales, Marketing, Client, and proprietary information and data in all communications. Position requires in-depth knowledge of Sales and Marketing administrative and operational policy and procedure and general business practices and procedures.

Essential Job Duties:

• Maintain NMRK brand, product, office, and client messaging and consistency by applying templates to produce marketing materials to include; flyers, proposals, tour books, touch pieces, maps, floor plans, qualification packages, and market surveys
• Review marketing material specifications and act as point of contact and liaison with centralized marketing, analysis, and research groups to coordinate the completion and submission of financial, marketing, and various client specific property data to incorporate into customized property information packages
• Prepare and maintain accurate documents to include, Request for Information (RFI’s), Letter of Intent (LOI’s) and Request for Proposal (RFP’s)
• Update and maintain various information databases to include; client and prospect databases
• Respond to outside broker requests
• Coordinate mass marketing mailings
• Create, maintain and/or purge files and records, including real estate transaction files
• Provide informational assistance to clients to include; greeting clients, directing telephone traffic and scheduling appointments and tours
• Coordinate complex on/offsite meetings and conferences as well as travel arrangements
• Prepare, update, collate and package reports as instructed by team
• Perform administrative functions and prepare communication as required
• Prepare expense reports as required
• May perform other duties as assigned

Skills, Education and Experience:

• High School diploma or General Education Degree (GED) required, & 2 years' work related experience. Associate degree or bachelor’s degree in marketing and graphic design preferred
• Minimum 2 years related work experience to include Real Estate Brokerage or Sales and Marketing
• Advanced Microsoft Office Suite, PowerPoint, Excel and Internet research skills
• Demonstrates administrative support skills including appointment scheduling, and ability to compose/proof and edit correspondence and reports
• Organizational, communication (written, oral, telephone), customer service and strong attention to detail are essential in this position
• Problem solving, decision-making, and analytical skills required
• Ability to prioritize, and manage multiple tasks, and meet stringent deadlines
• Real Estate License a plus
• May perform other duties as assigned