Occupational Medicine Program Manager

Job Description

Job Description

Description:

Help Us Grow Our Occupational Medicine Program!

We’re seeking a motivated, relationship-driven Occupational Medicine Program Manager to lead the growth and ongoing development of our Occupational Medicine services throughout the St. Louis market. This position will focus on expanding our employer partnerships, strengthening existing client relationships, and increasing utilization of our services while ensuring a positive experience for the businesses we serve. The ideal candidate is a proactive, results-oriented professional with a proven ability to generate new business, build lasting relationships, and identify opportunities for continued growth. Previous experience with Occupational Medicine programs is strongly preferred.

Responsibilities include:

Business Development & Revenue Growth

• Develop and execute business development strategies to achieve established Occupational Medicine growth objectives.
• Identify, prospect, and secure new employer partnerships through direct outreach, networking, employer visits, and relationship development.
• Build and maintain a pipeline of prospective employer clients, managing opportunities from initial contact through agreement execution and implementation.
• Present Occupational Medicine services to prospective employers and develop customized service proposals.
• Identify opportunities to expand existing employer accounts through increased service utilization and additional service offerings.
• Collaborate with leadership on strategies, contract negotiations, and new service opportunities.

Employer Relationship & Account Management

• Serve as the primary relationship manager for existing Occupational Medicine employer accounts.
• Develop and maintain strong relationships with employer representatives, HR professionals, and other key stakeholders.
• Conduct regular employer outreach and account reviews to assess satisfaction, utilization, and opportunities for growth.
• Proactively identify and address barriers to service utilization and employer retention.
• Coordinate the onboarding and implementation of new employer accounts.

Occupational Medicine Program Management & Performance

• The Occupational Medicine Program Manager will serve as a key liaison between clients, operations, and the billing team, fostering strong relationships, addressing billing concerns, and facilitating timely resolutions to ensure client satisfaction and continuity of service.
• Coordinate employer-specific service requirements, workflows, and communications between employer clients and internal teams.
• Monitor program performance, including revenue growth, employer utilization, client retention, and business development activity, to identify opportunities for improvement.
• Provide regular performance updates to leadership and recommend strategies to improve program profitability, market competitiveness, and long-term growth.
• Other duties as assigned.

  Qualifications:

• Bachelor’s degree in Business Administration, Healthcare Administration, Marketing, or related field, or an equivalent combination of education and related experience.
• Three or more years of experience in business development, sales, account management, or a related field.
• Previous experience with Occupational Medicine, occupational health, or workers' compensation programs strongly preferred.
• Demonstrated success building client relationships and driving measurable business growth.
• Strong communication, presentation, negotiation, and relationship-building skills.
• A self-motivated, results-oriented approach with the ability to independently develop and manage business opportunities. 
• Healthcare industry or employer services experience preferred.
• Ability to travel locally throughout the St. Louis metropolitan area.

Benefits:

• Competitive base salary + quarterly performance-based bonus opportunity 
• Health Insurance Options: Medical, Dental, Vision, Life, and Short-Term Disability 
• 401(k) Retirement Plan: Including employer match
• Paid Time Off (PTO)
• Free Urgent Care:  For you, your spouse, and children age 26 and under at all TAUC locations (for team members carrying company-sponsored or other health insurance) 
• Employee Assistance Program (EAP)
• Discounts & Perks:
  • Amazon Prime reimbursement or Sam’s, Costco, or BJs base membership
  • Online ticket deals and more

Why Join Our Team?

This is an opportunity to take ownership of a growing service line, develop meaningful partnerships with employers throughout the community, and directly contribute to the success of our organization.

You’ll work closely with leadership and collaborate with teams across our urgent care centers to expand access to convenient, high-quality Occupational Medicine services.

Company Overview:

Total Access Urgent Care (TAUC) has been proudly providing top-ranked patient care for St. Louis communities since 2008. TAUC (pronounced "talk") began with the belief that patients should have access to fast, friendly, and affordable care. We have state-of-the-art onsite digital X-ray, CT scan, EKG, and common laboratory assays. Our services include IV hydration and medication administration, laceration suturing, reduction and splinting minor fractures and dislocations, and abscess drainage. We strive to show the world how healthcare can be delivered.