Collections Specialist

About Glazer PropertiesGlazer Properties is a national real estate firm that is operated by our founder and CEO, Kevin Glazer. A prominent figure in the commercial real estate world for the past 30 years, Mr. Glazer is also a co-owner of the Tampa Bay Buccaneers and a principal investor in the Manchester United Football Club, one of the most valuable and recognizable teams throughout the entire world!You can get further details about the nature of this opening, and what is expected from applicants, by reading the below.As a leader in the commercial real estate industry, we offer unique opportunities to work at the highest level in the field. We recognize the importance of hiring people – not job titles. This is why we are always looking for talented, driven individuals and striving to maintain a culture that allows for both professional development and personal enjoyment.If you're eager to join a collaborative, nimble team with national impact, Glazer Properties is the place for you.About The RoleWe're looking for a motivated and detail-savvy Collections Specialist to join our team and take charge of rent collection and receivables management across our property portfolio. You'll collaborate closely with property managers and finance professionals to streamline processes and resolve payment issues efficiently. This role plays a key part in maintaining healthy cash flow, minimizing delinquencies, and ensuring that tenants remain in compliance with all contractual lease terms.What You'll DoMonitor Receivables: Track outstanding balances and proactively follow up on overdue accounts, including rent, fees, and other tenant chargesEngage with Tenants: Communicate with tenants via phone, email, and written notices to address payment reminders, resolve disputes, and answer billing questionsProcess Payments: Accurately record and apply payments in the accounting system, ensuring timely updates and reconciliationResolve Discrepancies: Investigate and resolve billing issues or tenant concerns with professionalism and urgencyMaintain Records: Keep detailed logs of collection activities, tenant communications, and payment statusesGenerate Reports: Assist in preparing aging reports, payment summaries, and collection performance metricsEnsure Compliance: Review and take appropriate action when a tenant fails to comply with both monetary and non-monetary obligations under a lease or license agreementCollaborate Across Teams: Partner with property management and accounting to align on tenant accounts and financial reportingWhat We Look For2+ years of experience xhyhwjd in accounts receivable or collections, ideally within property management or real estateBachelor's degree or higher level of educationFamiliarity with industry software such as MRI is a plusProven ability to manage multiple tasks simultaneously in a deadline/time sensitive environmentAbility to think on a critical level when reviewing and interpreting contractual documents such as lease and license agreementsStrong interpersonal and communication skillsExcellent attention to detail, time management, and organizational abilitiesWorking knowledge of collections regulations and best practices is a plusCompensation: $70,000-$75,000401(k) retirement plan and company matchExcellent Medical and Dental Coverage OptionsHealth Savings accountPaid vacation and sick daysPaid holidays Glazer Properties