Housekeeping Room Attendant

Housekeeping Room AttendantThe Housekeeping Room Attendant is responsible for cleaning and stocking hotel rooms to ensure Sea Mist's highest standards of cleanliness and exceeding guest expectations.Ability to communicate effectively with the public and other employees.Prior housekeeping experience helpful.Ability to work flexible schedule including weekends and holidays.At the Sea Mist Ocean Front Resort: We want our guests to relax and be themselves which means we need you to:Be you by being natural, professional and personable in the way you are with peopleGet ready by taking notice and using your knowledge so that you are prepared for anythingShow you care by being thoughtful in the way you welcome and connect with guestsTake action by showing initiative, taking ownership and going the extra milePerformance standards include:Customer service: Meet service quality standards that affect guest satisfaction; respond to guest questions or problems in a timely, professional manner.Work habits: Meet the hotel standards for work procedures, dress, grooming, attendance, and punctuality; report to work and return from breaks on time; give advance notice when absence is anticipated; require typical amount of supervision; accept work assignments without complaints.Personal development: Accept opportunities to learn new skills, improve performance or cross-train for other hotel positions; solve routine problems that occur on the job; ask questions when not sure how to complete something; learn new skills as quickly as most others in the same job.Safety and security: Be alert to hazards and responsible in carrying out hotel's safety, security, and emergency procedures; suggest ways to improve safety conditions that reduce or prevent accidents and injuries; participate on safety committee or other special projects for safety; actively seek and report potential security risks or hazardous conditions.Room cleaning: Meet the hotel standards for cleanliness; clean all assigned rooms on schedule; complete assignment sheets in an accurate, timely manner; keep cart and supplies orderly; occasionally receive compliments or suggestions for improvement on room cleanliness and appearance; usually pass room inspections.Essential functions include:Constantly clean guestrooms, which includes making beds, cleaning bathrooms, dusting, vacuuming, mopping, sweeping and replacing amenities.Constantly sweep the patios/balconies outside the rooms.Constantly have knowledge of activities and amenities in the hotel.Constantly maintain work areas neat and organized.Constantly report all problems and maintenance repairs as needed.Constantly report all unsafe conditions immediately.Frequently complete all other duties as assigned by supervisor to include cross training.Frequently replace the cleaning supplies.Frequently unload/load housekeeping carts with supplies.Occasionally maintain the cleanliness of the lobby, public restrooms, office areas, elevators and stairs.Occasionally attend all mandatory meetings.Occasionally wash the windows.Physical requirements include:Sitting: Occasionally sitting in a backed seat if electric carts are used.Standing/walking: Frequently walking up to two miles per day on cement, tile, asphalt and carpet.Crouching (bend at knees): Frequently loading and unloading carts and linen rooms.Kneeling/crawling: Rarely.Stooping (bend at waist): Frequently loading carts and linen rooms.Twisting (knees/waist/neck): Occasionally loading and unloading linen onto carts.Climbing: Occasionally climbing to top shelves in linen rooms.Balancing: Occasionally.Leg/foot use: Occasionally.Reaching (overhead/extension): Frequently for irons, ironing boards and linen shelves.Handling/grasping: Frequently handling trash, linen and cleaning supplies.Fingering/feeling: Rarely.Pushing/pulling: Frequently average weight: 50 lbs.; maximum weight: 150 lbs.Lifting/carrying: Frequently average weight: 20 lbs.; maximum weight: 50 lbs.Other physical demands: Rarely.Use of senses includes:Talking in person: Frequently with guests, public and other employees.Talking on telephone: Frequently with guests, public and other employees.Other speech requirements: Rarely.Hearing in person: Frequently with guests, public and other employees.Hearing on telephone: Frequently with guests, public and other employees.Other hearing requirements: Occasionally must be able to hear pages.Near vision: Constantly corrected to 20/40.Far vision: Constantly corrected to 20/40.Depth perception: Occasionally helpful when climbing stairs and reaching for things in high places.Color vision: Rarely.Full field vision: Rarely.Smell: Frequently detect potential hazards and odors.Mental requirements include:Interaction with others/communications skills: Frequently professionally deal with difficult situations/people.Deadlines/shift work/overtime: Constantly meet deadlines as required. Meet multiple priorities of business demands. Adjust to schedule changes and cover shifts on short notice.Flexibility: Frequently need to work a variety of hours. Varied tasks under varied conditions.Pace: Frequently must change pace as business demands.Highly repetitive work: Occasionally.Attention to detail: Occasionally cleaning duties.Other psychological demands: Rarely.Environmental setting includes:Safety requirements (i.e., clothing, safety equipment required, activities performed): Constantly adhere to safety standards and procedures.Exposures (fumes, chemicals, vibrations, humidity, cold, heat, dust, noise): Frequently exposed to heat, cold, noise, dust and cleaning chemicals.Operation of equipment/tools/vehicles: Constantly electric carts and vacuums.