Quality Manager

Quality Manager Northern

Long established heavy manufacturing is seeking an experienced Quality Manager to join the team. This role is responsible for leading all aspects of quality while partnering closely with Sales, Engineering, and Production to ensure customer requirements are clearly understood and consistently met.

The Quality Manager owns the execution of quality across customer expectations, internal process control, supplier performance, and regulatory compliance. This position reports to the President and leads a team of 2–4.

Success in this role requires the ability to translate complex and varying customer requirements into clear, executable standards that support both product integrity and on-time delivery. The Quality Manager plays a critical role in enabling customer success by aligning quality systems with the pace and demands of a fast-moving manufacturing environment.

Key Responsibilities:

• Own quality outcomes across company, including customer, internal, and supplier performance
• Serve as the primary quality interface for customer requirements, audits, and issue resolution
• Translate customer expectations into clear internal standards and executable processes
• Partner with Sales, Customer Service, Engineering, and Production to ensure alignment and consistent execution
• Lead root cause analysis and corrective actions for customer and internal quality issues
• Drive accountability for quality performance across production, engineering, and suppliers
• Oversee in-process and final inspection across machining, fabrication, and assembly
• Ensure adherence to material specifications, customer requirements, and internal standards
• Navigate and prioritize varying customer requirements across industries, ensuring appropriate application of standards
• Lead and develop quality inspectors and documentation personnel
• Actively support inspection and in-process quality execution when required, including hands-on involvement on the floor
• Ensure accuracy and completeness of material certifications, CofCs, and required customer documentation
• Own supplier quality performance, including incoming material verification and supplier corrective actions
• Support and ownership of ITAR and EAR (EAR99) compliance, including proper handling of controlled data and product
• Apply structured problem-solving methods to drive permanent corrective actions

Required Qualifications:

• 2+ years managing ISO 9001 quality systems in a manufacturing environment
• Experience leading quality teams (inspectors, documentation, or similar)
• Strong customer-facing quality experience (audits, complaints, corrective actions)
• Working knowledge of manufacturing processes (machining, fabrication, or similar)
• Working knowledge of ERP/MRP systems and Microsoft Office Suite

Preferred Qualifications:

• Experience with supplier quality management
• Working knowledge of Aerospace, Nuclear, Oil & Gas (SPE), and other standards and specifications
• Familiarity with ITAR and EAR compliance
• Experience in high-mix or customer-specific manufacturing environments
• Lean / Six Sigma experience

Success Profile:

• Executes with consistency and attention to detail
• Understands how to interpret and apply varying customer requirements
• Communicates clearly across customers, shop floor, and leadership
• Holds teams accountable while maintaining working relationships
• Builds systems that are practical and repeatable

Benefits:

• Competitive salary
• 401(k) with guaranteed company contribution
• Quarterly bonus program
• Paid vacation & sick time
• Medical, dental, vision, life (paid fully by employer option)
• Continued education support
• Flexible working environment