Hybrid Workforce Management Analyst — Forecasting & Insights

DentaQuest

Sun Life U.S. is seeking a Workforce Management Analyst to support day-to-day workforce planning across internal teams and BPO partners. You will maintain capacity models, analyze performance trends, and deliver data-driven recommendations to sustain service levels and improve vendor performance. The role involves building reports, real-time monitoring, and collaboration with leadership and operations teams. The position supports a hybrid work model with in-office presence required. #J-18808-Ljbffr DentaQuest

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Vacancy posted 3 days ago

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