Engineering Manager or Engineering Senior Manager - Resource Center Operations

Engineering Manager or Engineering Senior Manager - Resource Center Operations Non-Union PositionEngineering Staff; Portland, Oregon (US-OR) Hybrid schedule available for Oregon & Washington residents. Regular FT, ExemptPosting # 5531 About Us: At NW Natural, we offer more than rewarding career opportunities and a vibrant, inclusive work culture. We invite you to join us in providing safe and reliable utility services and renewable energy to better the lives of the communities we serve. Our vision is to be the leader in service excellence, innovation and environmental stewardship for our customers, while building on our strengths as a trusted energy provider and environmental leader for our industry. In addition to environmental stewardship, we’re also deeply committed to Diversity, Equity and Inclusion at NW Natural. Our DEI Council started 21 years ago, and today we continue to foster a culture where all employees can experience a sense of belonging, shared purpose and possibility.

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Employees based at our Headquarters are required to work on-site a minimum of two days per week. Specific in‑office days may vary by team and business needs. This hybrid schedule supports collaboration, connection, and engagement while also offering flexibility for remote work. The Role: Manages engineering staff related to Resource Center Engineering and Capital Project Management. May oversee design engineering, planning and coordination of system improvement and replacement projects for distribution and transmission systems. Ensures governmental requirements, safety and engineering standards and cost objectives are met. At the Senior Manager level, the candidate will have prior management experience with accountability for developing strategy, allocating resources, and driving cross-functional outcomes.Day to Day: Manage engineers, technical staff and support staff as required. Leads the development and use of engineering standards, processes and procedures. Monitors industry best practice, regulatory change and new product evaluation. Oversees design engineering, planning, budgeting, coordination, and monitoring of large construction projects. Responsible for managing the development and implementation of capital construction projects. This includes providing direction to individual project engineers / construction managers regarding individual project plans, budgets and schedules, as well as establishing project goals, negotiates timelines/schedules, and develops overall project plans. As Portfolio Manager oversees and manages the capital project management activities of engineering staff and project managers. Prepares and monitors the capital budget for all resource center-based engineering work. Builds and maintains favorable working relationships with other utilities, contractors and governmental permit & regulatory agencies to protect the Company's interests and coordinate construction activities. Responds to a variety of inquiries from customers, Company personnel and the general public. Coordinates necessary resources to resolve problematic issues. Participates in the development and maintenance of Engineering standards and and specifications. Participates in the development and maintenance of Company Standard Practices and contributes to company regulatory compliance standards. Coordinates with internal departments including Customer Acquisition, Resource Management, Field Operations, Training, Rates/Regulatory and Gas Supply, and others to ensure engineering standards are followed and to assist in daily support operations as necessary. Serves as the liaison to Customer Acquisition department to provide solutions to issues that impact customer growth. Participates in after-hour emergency response program in conjunction with other operation supervisors and Incident Command as required. Authors and reviews Gas Operations Procedures, and trains and mentors staff in safe operating practices Responsible for developing staffing needs and participates in employee selection processes. Assists in preparing budget, analyzing costs/benefits; continuously evaluates cost reduction and revenue enhancement opportunities. Review and approve procedures to ensure safe and efficient work methods are used. Responds to and evaluates situations, analyzing required action and directing appropriate response. Supervises staff in their assigned tasks and job functions including training, mentoring, and performance. Manages staffing needs, participates in employee selection keeping EEO and Affirmative Action goals in mind. Adheres to and promotes the philosophies and directives of the Joint Accord. Supports Company’s commitment to a culture of safe work practices. Come on your first day with: Bachelor’s degree in a related field or an equivalent combination of education/experience leading to proven skills to perform the essential functions of the position. Professional Engineer (P.E.) designation preferred. Minimum of 10 years of current experience in gas operations which includes a minimum of 3 years in leadership. Knowledge of company engineering design standard practices as well as federal, state, and local jurisdictional regulations and requirements Experience in the natural gas industry and pipeline safety regulation highly desirable. In-depth knowledge of industry codes and standards or a technical background desired. Must be able to work with technical experts and have a high level of ability to translate technical information into non-technical terms in order to identify options and facilitate decision making. Committed to training, coaching, mentoring and developing employees. Provides ongoing performance feedback; recognizes accomplishments and cross-training opportunities when applicable. Requires demonstrated leadership experience in directing and leading a team; delegating and coordinating team activities with a strategic focus; skill and commitment to coaching and developing team members. Technical and writing skills needed to prepare summary reports, write company policy, and provide information to senior management. PC skills including spreadsheet, database, word processing and presentation applications to compile, maintain, and present information. This includes the ability to learn Company proprietary applications. Requires excellent interpersonal communication and presentation skills with the ability to effectively communicate with all levels of employees. Communication skills to negotiate with various stakeholders: company employees, contractors, engineers, agency personnel to ensure cooperation and timely project completion. Ability to handle/diffuse difficult conversations and negotiations with tact and diplomacy. Ability to diffuse conflict, and handle sensitive situations with confidentiality, tact, and discretion while providing clear and concise direction. Demonstrated skill and ability in delegating and coordinating employee activities consistent with Company strategy to balance customer satisfaction with shareholder value. Systemic and critical thinking skills and ability to use logic and analysis to identify the strengths and weaknesses of different approaches. Demonstrated problem solving, creative thinking and analytical related skills. Ability to demonstrate a strong commitment to working in a highly collaborative team environment and coordinate responsibilities openly with others within the organization. Possess/maintain a valid Oregon/Washington Driver’s License and a satisfactory driving record. Subject to random drug testing. What we offer: Health & Wellness – Rich health insurance benefits with competitive employer contribution Free access to an online wellness resources platform Work Life Balance - Up to 23 Vacation Days 80 Hours of Sick Time 10 paid holidays and 3 floating holidays Flexible work arrangements 3 weeks paid parental leave Be part of a workplace where your voice matters. Engage with our Diversity, Equity & Inclusion Council, and a variety of Employee Resource Groups that support community and growth. 1500 sq foot exercise facility and secure bike room Financial - Meaningful annual incentive bonus opportunity in addition to base salary Competitive 401K company contribution and match 15% discount on NW Natural stock through Employee Stock Purchase Program Up to $5250 a year in tuition reimbursement Wellness incentive program Discounts - 20% off natural gas service Up to 30% discount at NW Natural Appliance Center TriMet Pass for all HQ employees Generous discounts with Verizon & AT&T Wireless Base salary range: $135,550.00 - $200,500.00 (Manager) or $151,850.00 - $224,600.00 (Sr. Manager) per year, depending on qualifications Annual Target Incentive: Manager, 15.0% target Sr Manager, 15.0% targetTargets are calculated using eligible earnings during plan year participation. Payout, if earned, is based on company and individual performance for each plan year and may range from 0% – 200% of target. Targets are subject to change in subsequent plan years. Must be employed by September 30 in order to receive any prorated payout. Application Process: To be considered for this position, submit a complete electronic application including cover letter and resume via our website. Deadline: 6/9/26 Disclosure: We are a drug free workplace and we comply with Federal Drug Free Workplace Act and Department of Transportation regulations. NW Natural participates in E-Verify. Individuals hired will have their Form I-9 information submitted to E-Verify. E-Verify is an Internet-based system that compares information from an employee’s Form I-9, Employment Eligibility Verification, to data from U.S. Department of Homeland Security and Social Security Administration records to confirm employment eligibility. E-Verify InformationNW Natural participates in E-Verify. Individuals hired will have their Form I-9 information submitted to E-Verify. E-Verify is an Internet-based system that compares information from an employee’s Form I-9, Employment Eligibility Verification, to data from U.S. Department of Homeland Security and Social Security Administration records to confirm employment eligibility. All applications must be submitted through NW Natural’s Electronic Application System. Resumes submitted via email, fax or mail will not be accepted in lieu of an electronic application. NW Natural is proud to be an equal opportunity employer. We welcome and embrace our candidates’ diversity and take affirmative action to employ and advance individuals without discrimination on the basis of race, color, sex, gender identity or expression, sexual orientation, religion, age, physical or mental disability, veteran status, pregnancy (including childbirth or related medical conditions), national origin, marital status, genetic information, and all other legally protected characteristics. We forbid discrimination and harassment in the workplace based on any protected status or characteristic. A criminal history is not an automatic bar to employment with NW Natural. Instead, we make individualized assessments regarding qualifications and backgrounds. NW Natural is also committed to providing reasonable accommodations for individuals with disabilities, individuals with sincerely held religious beliefs, and disabled veterans in our job application procedures. If you need assistance or an accommodation as part of the application process, please contact us at View email address on click.appcast.io or View phone number on click.appcast.io. NW Natural does not accept unsolicited submissions or assistance from search firms for posted positions. Resumes submitted by search firms working under a valid and current written contract with NW Natural valid written Statement of Work in place for this position from NW Natural HR/Employment will be deemed the sole property of NW Natural. No fee will be paid in the event the candidate is hired by NW Natural as a result of the referral or through other means.