SNF Billing Specialist (Remote)

SNF Billing Specialist (Remote) Remote – Must be able to work Pacific Time. $35-$47 per hour Join a team that feels like family—from wherever you work best. NewGen Administrative Services partners with skilled nursing facilities to deliver compassionate, person-centered care. We’re looking for a deeply experienced Billing Specialist II to own complex billing and collections across three facilities. This is the role for a SNF billing pro who knows California Medicaid cold and thrives working independently. What you’ll do:

• Audit and manage billing accounts for three facilities with precision and efficiency
• Communicate with Medicare, California Medicaid (Medi-Cal), HMOs, and other payors to ensure fast, accurate reimbursement
• Proactively handle collections, set up payment plans, and resolve account discrepancies
• Serve as the trusted billing expert for patients and families—via phone and virtual channels—answering questions and collecting balances with empathy

What you bring:

• Must have: 5+ years of verifiable Skilled Nursing Facility (SNF) billing experience
• Must have: Deep working knowledge of California Medicaid (Medi-Cal), Medicare, and HMO billing rules
• Must have: Proven ability to manage collections, resolve complex billing issues, and communicate sensitively with patients
• Must have: Self-starter mindset and comfort working remotely with minimal supervision
• Nice to have: High-volume billing and collections experience
• Nice to have: Billing and coding certification

Who we are. We live by Teamwork, Creativity, Respect, Appreciation, Honesty, and Integrity. At NewGen, your voice matters, your expertise is respected, and your contributions are genuinely celebrated—no matter where you’re logging in from. Why you’ll love it here:

• Competitive pay with full pay transparency
• Comprehensive benefit package: medical, dental, vision, 401(k), FSA, and employee perks
• Ongoing training and continuing education
• Clear paths for advancement within a growing organization
• Referral bonus program

Ready to put your 5+ years of SNF billing expertise to work in a flexible, supportive environment? Apply today. We are an Equal Opportunity Employer. All qualified applicants receive consideration without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, veteran or disability status, or any other characteristic protected by law. Compensation displayed represents the reasonable pay range we expect to pay for this role in the posted location. Final offers consider a variety of factors including experience, skill set, and internal equity.