Intern - Inflight Entertainment (Summer 2027)

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Description

At United, we offer internships, co-ops, and full-time opportunities for early career professionals. In any role, you're a key member of our team, contributing to real projects that help move the business forward while gaining hands-on experience, growing your professional skill set, and connecting with industry leaders. You'll also have a chance to build community through our employee-run Business Resource Groups, participate in industry conferences, and enjoy unlimited standby travel anywhere we fly.

The Catering Operations team oversees the preparation and catering of food at contract catering locations located around the world. Contracted caterers must have robust processes in place to meet United Airlines standards of safety, environment, security, quality and food safety and operational requirements as defined in the Catering Operations Business Manual. Caterer performance is monitored through the utilization of data tracked in multiple systems against several key performance indicators (KPI) to focus on continuous improvement. The focus is on meeting the needs of external customers and internal customers i.e., pilot, and Inflight crew through flawless execution by contract caterers. Assignments will be with the Operations or Strategy and Support team within Catering Operations.

Key Responsibilities:

• Food Safety - The Food Safety team is responsible for ensuring our caterers and suppliers are delivering high quality and safe food to our customers daily. Potential projects include:
• Support Food Safety audits and follow up on corrective action plans with contract caterers and suppliers
• Analyze data of customer feedback, audits, and other key metrics to identify trends and produce actionable insights

This internship is designed solely to provide you with skill development and valuable work experience. This role will likely not convert to a full-time position at United at the conclusion of the internship.

Job Posting: September 1 - September 15, 2026

Qualifications

What's needed to succeed (Minimum Qualifications):

• Must be legally authorized to work in the United States for any employer without sponsorship
• Pursuing a bachelor's degree in Industrial Engineering, Business Administration, Food Science, Data Analytics or similar field
• Ability to synthesize and analyze data
• Proficient Microsoft Office skills with emphasis in PowerPoint, Excel, and Word
• Motivated and detail-oriented
• Successful completion of interview required to meet job qualifications
• Reliable, punctual attendance is an essential function of the position
• Ability to work independently in a fast-paced environment
• Position is located in Chicago, IL

What will help you propel from the pack (Preferred Qualifications):

• Project Management experience
• Proficient in Excel
• Leadership Experience
• Willing to travel
• Exposure to Lean Manufacturing principles
• Demonstrated understanding of the capabilities and limitations of generative AI tools and the ability to leverage AI effectively to support research, analysis, content creation, and problem-solving. Applies critical thinking to validate AI-generated outputs while adhering to organizational policies related to responsible AI use, data privacy, and security.

The base pay range for this role is $20.00 to $20.00.

The base salary range/hourly rate listed is dependent on job-related, non-discriminatory factors such as experience, education and skills. This position may also be eligible for bonus and/or long-term incentive compensation awards.

You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.

United Airlines is an Equal Opportunity Employer. We recruit, employ, train, compensate, and promote without regard to race, color, religion, national origin, gender identity, sexual orientation, disability, age, veteran status, or any other protected category under applicable law. We provide reasonable accommodations for applicants and employees with disabilities. To request an accommodation, contact View email address on click.appcast.io