Manager, Instructional Design
L’Oréal
Job Title: Instructional Designer, Aesthetics EducationDivision: L'Oréal Dermatological BeautyLocation: USReports To: Vice President, Education, LDB AestheticsWho We Are:For more than a century, L'Oréal has devoted its energy, innovation, and scientific excellence solely to one business: Beauty. Our goal is to offer every person around the world the best of beauty in terms of quality, efficacy, safety, sincerity and responsibility to satisfy all beauty needs and desires in their infinite diversity.At L'Oréal Dermatological Beauty, our mission is to help everyone in their quest for healthy and beautiful skin. Our division is the world leader in dermo-cosmetics by adding health to beauty. Our brand portfolio includes CeraVe, La Roche-Posay, Vichy, SkinCeuticals and skinbetter science, offering a range of skincare and haircare products to respond to all expectations linked to beauty and health of the skin.Job Summary:The Instructional Designer, Aesthetics Education is responsible for designing, structuring, and optimizing learning experiences, educational frameworks, and practical training resources across SkinCeuticals and skinbetter science. Reporting to the Vice President, Education, LDB Aesthetics, this role focuses on adult learning principles, curriculum architecture, and educational program design to ensure healthcare professionals and aesthetic practitioners engage with effective, well-structured professional development pathways.The ideal candidate applies pedagogical expertise to translate clinical and product information into logical, engaging, and impactful learning journeys and tools for diverse professional audiences.Key Responsibilities:Dual-Brand Education Strategy & Curriculum ArchitectureDevelop and execute an integrated education content strategy for both SkinCeuticals and skinbetter science, honoring each brand's distinct positioning and audienceBuild and manage a unified editorial calendar that spans product training, clinical education, treatment protocols, ingredient science, and skin health topics across both brandsIdentify synergies and efficiency opportunities between the two brand content libraries without compromising brand distinctionDesign and implement structured curriculum learning pathways that guide professional learners from foundational concepts to advanced clinical applicationsProduce content supporting professional education eventsConduct training needs analyses to identify knowledge gaps and determine appropriate learning solutionsEstablish comprehensive educational frameworks, learning objectives, and progression models for professional audiencesContent Creation & ProductionDevelop a broad range of educational assets and practical tools across both brands, including:Product training guides and structured learning pathwaysIngredient and formulation deep-dives (antioxidants, retinoids, peptides, SPF science, etc.)Clinical study summaries and efficacy data sheets for HCPsTreatment protocol content, regimen cards, and layering guidesPresentation decks and leave-behinds• Adapt content tone, complexity, and format to serve multiple audiences including dermatologists, plastic surgeons, aesthetic nurses, PAs, medical spas, aestheticians, and end consumersPerformance Measurement & EvaluationDefine and track learning and content KPIs tied to HCP engagement and training completion using standard evaluation frameworksConduct regular audits of both brand content libraries to ensure clinical accuracy, freshness, and brand alignmentGather qualitative feedback from field teams, education managers, and professional partners to continuously elevate content qualityRequired Qualifications:• Bachelor's degree in Instructional Design, Educational Technology, Education, or a related field; esthetician license a plus• 4+ years of experience in instructional design, curriculum development, or learning experience design, ideally within medical devices, pharma, aesthetics, or professional training environments• Deep understanding of adult learning theories, instructional design models, and curriculum architecture• Experience designing structured learning pathways and professional development programs• Proficiency in English; additional languages a plusSkills & Competencies:Technical Skills• Expertise in translating complex, technical information into structured, easy-to-navigate learning frameworks and practical tools• Familiarity with learning management systems (LMS) and digital learning platforms• Experience navigating MLR (Medical-Legal-Regulatory) review processes• Strong project management skills with the ability to manage multiple curricula and resource timelinesSoft Skills• Deep passion for skincare science and the professional aesthetics industry• Exceptional writing versatility, clinical precision and consumer-friendly storytelling in equal measure• Strong brand sensibility, ability to honor two distinct brand voices within a unified workflow• Collaborative and relationship-driven with internal and external stakeholders• Analytical and data-informed approach to content decisions• Detail-oriented with a strong focus on the learner experience and pedagogical structureWhy Join L'Oréal Dermatological Beauty:• Shape the future of professional education and learning architecture for industry-leading aesthetic brands• Work at the intersection of adult education, clinical science, and premium skincare• Collaborate with top-tier educators and medical professionals• Be part of a global leader in beauty and health with unmatched resources and innovation
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