Video Telecommunications Specialist - Level III

Video Telecommunications Specialist – Level III About Kaimetrix, L. L. C. At Kaimetrix, we deliver complete IT solutions and bring together complex and often siloed services - increasing the value of IT through a holistic, end-to-end approach. We combine real data with expert insights to help organizations modernize, streamline operations, advance IT initiatives, and achieve mission success for federal civilian, defense, and intelligence agencies. Our core capabilities include cybersecurity, data operations, end-user support, IT management, software development, systems engineering, process improvement, and technical advisory. We believe our greatest asset is our people. We invest in our team’s growth, empower them with autonomy and accountability, and offer meaningful work that supports mission-focused agencies while advancing your career. Join us if you’re looking to do impactful work, develop professionally, and be part of a culture that values continuous improvement, metrics-driven performance, and exceptional service. Benefits Summary: Kaimetrix offers a comprehensive benefits package that includes medical, dental, and vision insurance; company-paid short-term and long-term disability coverage; company-paid life and AD&D insurance with additional voluntary options; a 401(k) and Roth retirement plan with employer matching; paid time off that increases with tenure; 11 paid federal holidays; FSA and HSA options; commuter benefits; annual education reimbursement for approved training and certifications; employer-paid identity protection; and optional supplemental coverages such as accident, cancer, critical illness, and hospital indemnity. Kaimetrix, L.L.C. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. About the role Kaimetrix is seeking a Video Telecommunications Specialist – Level III to support the management and operation of video teleconferencing (VTC) and conference room systems in a secure, mission-critical environment. This role is responsible for ensuring reliable operation, scheduling, troubleshooting, and optimization of VTC services to meet mission and customer requirements. What you’ll do Manage daily operations of VTC and conference room systems, including scheduling and system configuration Perform video capturing and transfer video content to media streaming platforms Conduct operations, troubleshooting, and maintenance of VTC and conference room equipment Execute repairs or initiate and track trouble tickets for equipment and system issues Perform routine performance testing to ensure VTC and conference systems operate at optimal performance and capacity Resolve technical issues impacting VTC sessions and ensure timely restoration of services Ensure systems are configured to meet requirements for scheduled conferences and mission needs Qualifications Education/Experience: Minimum of 6 years of experience in video telecommunications, technical support, or related roles Bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent experience Certifications: CompTIA Security+, CCNA Active Tier 3 (T3) background investigation or ability to obtain and maintain #J-18808-Ljbffr Kaimetrix