Administrative Assistant I

Administrative Assistant I, Residential Living & LearningThe Administrative Assistant I, Residential Living & Learning is a full-time, benefited position critical to the clerical and administrative functions of the Residence Life program. As a part of the Student Life Team, the Administrative Assistant I is directly responsible for managing all administrative functions related to LCCC's residence life program. The Administrative Assistant must effectively collaborate with a variety of offices and personnel across campus. This position also requires occasional night and weekend availability; particularly during opening and closing each semester. This position will be required to work occasional evenings and weekends.Principal Responsibilities and Results, KSA's:To perform successfully in this position, an individual must be able to perform principal responsibilities satisfactorily as well as possess education/experience, employ the knowledge, skills, and abilities as listed in representative fashion; reasonable accommodations may be made to enable individuals with disabilities to perform the principal responsibilities.Develop and maintain positive relationships with both residents, families and staff by promoting on-going communication, mutual support and respect.Manage all administrative functions related to room assignments, student contracts, accounts receivable, meal plans, etc., by utilizing the Housing Module and collaborating with the Director, Residential Living, as well as the staff in Accounting Services and Financial Aid.Oversee summer conference group management, including booking, building management and room preparations by coordinating with the Director of Residential Living and the office of conference and Event Services.Provide guidance to Residential Living student staff for all desk related job responsibilities by creating and maintaining the Residential Living Desk Operations guide.Share relevant Residential Living information by communicating via social media outreach and website development.Knowledge, Skills, and Abilities:Administrative – Knowledge of administrative and office procedures and systems such as word processing, managing files and records, designing forms, and workplace terminology.Accounting – Knowledge of generally accepted accounting procedures and principles.Computers – Knowledge of operation of computersCustomer and Personal Service – Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.Office Procedures – Knowledge of office procedures and of spelling, grammar, punctuation and arithmetic.Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making.Active Listening - giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.Communication – Strong verbal and written communication skills, including the capacity to convey complex information clearly.Computer Software – proficient in computer-based training software, Microsoft Office Suite, Microsoft Outlook, and other relevant software applications to effectively complete job tasks.Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.Data Entry – Entering information or updating records in a database or computer system with minimal errors.Document Editing – Editing documents for correct spelling and grammar.Interpersonal Skills – Ability to interact effectively with others, build relationships, and manage interpersonal dynamics.Organization – Ability to organize tasks, resources, and workflows efficiently.Records Management – Proficient in organizing, updating, and maintaining accurate records in both physical and digital formats. Skilled in using records management software and tools to ensure easy access and security of information.Social Perceptiveness – Being aware of others' reactions and understanding why they react as they do.Troubleshooting - Determining causes of operating errors and deciding what to do about it.Attention to Detail – The ability to observe, analyze, and comprehend even the most minute aspects of a task or situation.Communication – The ability to effectively express your thoughts, ideas, and messages to diverse people in oral and written form. Public speaking skills and ability to write/edit emails, letters, and technical reports.Emotional Intelligence – Ability to manage both your own emotions and understand the emotions of people around you.Professionalism – Capable of representing the organization in a professional manner, adapting to various situations with maturity, and maintaining confidentiality and discretion at all times.Records Maintenance – Accurately prepare and maintain records, files, and reports, including records of materials, supplies, time, and work performed.Time Sharing - The ability to shift back and forth between two or more activities or sources of information.Physical Demands:There may be occurrences of interacting with employees and/or students, past employees and/or students, members of the general public, and others who express opinions, may exhibit strong emotions, which will require the employee to interact professionally, diplomatically, and appropriately in such situationsWhile performing the essential duties of this position, an employee would frequently be required to move around the assigned work areas as well as within hallways, meeting rooms, and other parts of the campus facilitiesThere may be multiple/daily instances of prolonged sitting, standing, and personal computer use, which would include keyboard and/or mouse usage as well as viewing a computer monitorAn employee must have the ability to lift and/or move up to 10 pounds.Specific vision abilities required by this position include close vision, distance vision, and ability to adjust focusThe overall work environment requires the mental ability to shift focal point quickly due to interruptions; an employee must be able to mentally track multiple projects and tasking as wellThe noise level in the work environment is usually moderate; however, there may be instances of somewhat loud environments.Note: This position description is a general description; it is not intended as an employment contract, nor is it intended to describe all duties someone in this position may perform. All employees of the College are expected to perform other tasks as assigned by their respective supervisor/manager regardless of job title or routine job duties.Education and Experience RequirementsMinimum Qualifications:High School Diploma or equivalent.At least one year's experience providing customer service and clerical assistance in a detailed, data-oriented work environment.Preferred Qualifications:Associate Degree in Office Administration or related field.Experience with Colleague or similar higher education housing modules.NotesIf you are selected for the position, your appointment is contingent upon successful completion of a background check. LCCC reserves the right to end this employment agreement should the results of your background investigation not be successful.LCCC DOES NOT SPONSOR H1B VISAS.Equal Opportunity EmployerLaramie County Community College is an equal opportunity educational institution and does not discriminate on the basis of race, color, national origin, sex, age, religion, disability, or veteran status in admission or access to, or treatment or employment in, its educational programs or activities.The mission of Laramie County Community College is to transform our students' lives through the power of inspired learning. Our over-arching goal is that our accomplishments as a community college will distinguish LCCC from others in the nation, in turn benefiting our communities and bringing pride to the Great State of Wyoming. Our core values include Passion, Authenticity, and the Desire to Make a Difference.