Collections & Remarketing Quality & Training Lead
Mercedes-Benz Financial Services
Mercedes-Benz Financial Services USA LLC is seeking a Collections and Remarketing Quality / Training Administrator to support training and quality strategies for Collections and Remarketing, including an external vendor partner. The role focuses on evaluating customer calls and developing training materials with department leaders and SMEs to improve service quality. Responsibilities include knowledge management, content development, governance, call quality monitoring, and calibration sessions #J-18808-Ljbffr Mercedes-Benz Financial Services
Vacancy posted 3 days ago
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