F&B Administrative Assistant

Job Description

Job Description

Job Summary

Grand View Lodge is seeking a creative, organized, and technology-savvy F&B Administrative Assistant to support our restaurants, bars, culinary, and banquet teams. You'll own approved menu updates across all F&B outlets, maintain F&B website content and weekly Northwoods News updates, and keep the department's information and projects moving. This role also supports F&B leaders with BEOs, schedules, records, warehouse coverage, and month-end inventory counts.

About Grand View Lodge & Cote Hospitality

For over 100 years, Cote Hospitality has crafted transformative guest experiences across world-class resorts and camps. At Grand View Lodge, that means exceptional wellness woven into a full resort lifestyle, golf, dining, events, and more, all grounded in our CoteCares culture of belonging, respect, and shared purpose. We're invested in your growth here: this role comes with real opportunity to grow your career across the entire Cote Hospitality organization.  

Duties & Responsibilities: 

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Own end-to-end menu updating for every F&B outlet: gather approved changes from managers and chefs, update items, pricing, and specials, and maintain accurate print and digital versions.
• Maintain F&B content on the resort website, making approved updates to menus, hours, offerings, and other outlet information promptly and accurately.
• Prepare and publish weekly F&B updates for Northwoods News, collecting information from outlet leaders and checking details before release.
• Track F&B requests and project updates in Wrike for Marketing; create and update approved flyers, signage, event materials, and other F&B communications as needed.
• Provide day-to-day administrative support to the Purchasing Manager, Director of F&B, and Assistant Director of F&B, including communications, meetings, and follow-up on priorities.
• Keep departmental schedules, timecards, reports, spreadsheets, and digital records current, accurate, and accessible to the appropriate leaders.
• Coordinate with Sales and Catering to review, update, print, and distribute Banquet Event Orders and communicate changes to Culinary, Banquets, and F&B teams.
• Assist with vendor communication, ordering, delivery coordination, and inventory records for the department.
• Provide warehouse coverage when James is away by organizing and cleaning the space and putting away product.
• Support managers and chefs with end-of-month inventory counts and related documentation.
• Share F&B updates, schedules, event details, and operational changes promptly across the teams that need them.
• Perform other duties as assigned.

What you bring:

• Previous administrative, hospitality, F&B, marketing-support, or operations-coordination experience preferred.
• Strong proficiency with Microsoft Office, especially Excel, Word, Outlook, and PowerPoint; comfort learning new systems quickly.
• Experience with Canva, Adobe, website content tools, Wrike, or similar design and project platforms is preferred.
• Excellent attention to detail when handling menus, pricing, schedules, BEOs, inventory, and guest-facing information.
• Strong written and verbal communication and the ability to coordinate information across F&B, Culinary, Sales, Catering, and Marketing.
• Sound organization and time management, with the ability to manage changing priorities and meet deadlines independently.
• Familiarity with scheduling, inventory, point-of-sale, or reporting systems is a plus.
• Willingness to assist with hands-on warehouse tasks and work occasional evenings or weekends based on business and event needs.

Why join us:

You'll be part of a team that genuinely invests in its people. CoteCares isn't a tagline, it's how we show up for each other every day. You'll have the tools, support, and team culture to do your best work, with real opportunity to grow your career across the entire Cote Hospitality organization.

#GVL