Ticket Agent

Seasonal Position In Ticket Office

This is a seasonal position located in the Ticket Office with variable/flexible working hours to include week-ends, holidays and overtime as required. This is an internal/external recruitment.

Responsibilities

Under the supervision of the Ticket Office Manager work on computerized system selling tickets to guests; provide guest relations; maintain appearance of the ticket office; cross train in the reservations/guest services area to answer telephone calls, make reservations, and process bus groups; other duties as assigned.

Required Skills, Knowledge And Abilities

Ability to cope with extremely heavy workload; must have a working knowledge of computers, excellent communication and interpersonal skills both in person and on the telephone are essential; ability to prioritize and work with minimum supervision; excellent attention to detail; ability to perceive and deal with sensitive issues and maintain confidentiality; ability to deal successfully with a wide range of people; ability to work under pressure of deadlines and competing needs; ability to exercise good judgment and make good decisions; skill to handle guest complaints and refer to the appropriate person. Cash handling experience required.

Physical Requirements

Ability to stand and/or sit for long periods of time; ability to lift boxes weighing up to 25lbs; ability to stoop and reach.

Special Conditions

No smoking or eating in the work area; uniform is required.

Conditions Of Employment

Work flexible hours and overtime as required.

Application process: Please apply online at We are an equal opportunity employer. Must be able to pass a background check and pre-employment drug test. This position will remain open until filled.