Shipping Team Lead

Medisca is a global company leveraging strong partnerships to serve healthcare professionals across diverse wellness disciplines. Offering extensive and essential solutions – including pharmaceutical ingredients and service, mixing technology manufacturing, analytical testing, and education – Medisca is bridging the gaps in healthcare with an unwavering commitment to precision, innovation, and societal impact. The Opportunity Salary: $24–25/hour. The position is in Plattsburgh. Responsibilities Shipment Preparation & Execution Utilize MEDWMS scanners to pick, pack and prepare customer orders as needed. Ensure timely processing and scheduling of SCT shipments in accordance with procedure. Prepare and verify proper packaging, labeling, and documentation for hazardous materials shipments. Coordinate all International orders with the International Team. Enter and verify invoice and shipment information in FedEx and/or UPS shipping systems. Shipping Operations & Compliance Provide training, guidance, and on-the-job support to shipping personnel to promote accurate and compliant shipping practices. Monitor shipping operations to ensure compliance with cGMP, DOT, IATA, and internal quality standards. Proactively analyze shipping workflows, identify improvement opportunities, and expedite risks or issues as appropriate. Track operational progress and support the ongoing development of shipping team capabilities. Collaborate with other departmental Team Leads to align shipping activities with overall operational priorities. Oversee and maintain accurate inventory levels of shipping supplies, ensuring availability to support daily operations. Support the Supervisor in initiatives aimed at reducing total unit cost per order. Customer Service and Order Fulfillment Support Partner with the sales team to support order fulfillment and resolve shipping‑related inquiries. Monitor validated shipments and complete required updates or corrections in SYSPRO. Investigate order discrepancies in collaboration with the Inventory team and support timely resolution. Ensure all committed orders are processed properly and shipped daily in accordance with our service level expectations. Health and Safety Actively promote and positively influence adherence to Health & Safety policies and safe working practices within the warehouse. Promptly report all accidents, incidents, near‑misses, and spills to supervisors or managers on the same day they occur. Support supervisors and managers in the implementation of Health & Safety initiatives, audits, and improvement projects. Physical Requirements Heavy lifting required at times in excess of 50 lbs. Comfortable performing physical tasks, including bending, twisting, reaching, kneeling, squatting, and standing for an extended period of time. Must be able to work in personal protective equipment (Tyvek suits, respirator mask, PAPR, gloves, etc.) in compliance with safety and cleanliness standards. Must be able to wear steel‑toe or composite‑toe shoes. Must be able to climb ladders on occasion. Must be able to operate power equipment, such as Forklift, Pallet Jacks, Order Pickers, etc. Qualifications High School Diploma required. Minimum two (2) years of experience in a warehouse environment in a lead role. Certified in DOT HAZMAT and International Air Transport Association (IATA). Ability to use forklift, cherry picker, and other powered equipment required. Excellent communication skills required; fluent English (oral & written). Excellent organizational and time‑management skills. A strong leader with a positive attitude and the ability to coach others. Good mathematical skills with the ability to learn quickly. Knowledge of Microsoft Office (Word, Outlook, Excel). Knowledge of SYSPRO/MEDWMS an asset. Experience with FedEx and UPS software is considered an asset. Benefits Work/Life Balance – PTO, vacation policy and paid statutory holidays. Invest in your health – Group Benefit plan and health savings account. Your Future is Bright – Opportunities to learn and grow within Medisca. Save for your Future – Medisca contributes to a 401k plan when you invest in the plan. Help us grow – Employee Referral Program. We like to have fun – company events throughout the year. Full time positions – 40 hour work week. Your safety is important – Medisca provides an allocation to purchase safety shoes. Company is growing – new state‑of‑the‑art facility, coming soon. We thank all applicants for their interest; however, only candidates to be interviewed will be contacted. We are an equal opportunity employer. #J-18808-Ljbffr