Mission Operations Specialist

About Ocean Aero:

Ocean Aero is an award-winning US company that has created the world’s first and only environmentally powered Autonomous Underwater and Surface Vehicle (AUSV). Ocean Aero’s autonomous marine robot, the Triton, operates exclusively on wind and solar energy and performs long endurance missions on the ocean surface with the ability to dive below the waves for underwater operations. The Triton uses a complex array of custom-built sensors, marinized electronics and software systems to operate, sense and communicate in the environment.

Ocean Aero has a collaborative culture with plenty of opportunities for growth and ownership, and comprehensive benefits.

Role Description:

The Mission Operations Specialist (MOS) will be responsible for execution of test procedures in new and existing vehicles. MOS will perform pre-mission tasks (vehicle mission programming, inspection, and testing). MOS must be able to recognize deviations from vehicle specifications and have the ability to troubleshoot and solve identified issues. MOS will also perform post mission data download and analysis. The MOS will also support testing and demonstrating the Triton. MOS will provide customer support and training for new and existing customers both in-house and in the field, including potentially hazardous duty locations. The MOS will be working alongside a team of creative engineers with a diverse set of backgrounds and skills. Ocean Aero has a collaborative culture with plenty of opportunities for growth and ownership. As an early member of the team, you will take ownership of the product, and your actions will directly contribute to the success of the company. This role will report to the Director of Mission Operations.

Role Responsibilities:

• Operate and maintain the Triton during testing, demonstrations, and customer engagements
• Consult with internal product support and engineering personnel to determine solutions to unusual problems in product operation and maintenance
• Implement product upgrades, including software conversions, and design modifications, including installation support for the modifications
• Perform moderately complex maintenance service and repair where judgment is required in resolving problems and making routine recommendations
• Document test results with appropriate information in a complete manner and communicate to all required
• Read and interpret specific test procedures to properly perform and document test results
• Perform all job responsibilities in support of Product Quality Standards
• Effectively communicate all design problems and "bugs" to the correct areas within the organization
• Efficiency exhibited through strong analytical, and troubleshooting skills

Role Requirements:

• Strong organizational and cross-department communication skills
• Excellent analytical/problem solving abilities
• Ability to think independently about creative solutions to design problems
• Technical proficiency in relevant technologies and products
• Experience operating small boats, reading nautical charts, and water navigation
• Team player, with effective verbal, written, and presentation skills
• Frequent physical activity in both field and maritime environments
• Ability to stand, walk, bend, squat, kneel, climb, push, pull, and lift on a regular basis
• Must be comfortable working onboard vessels, including underway or docked, in varying weather conditions
• Competence to handle tools and equipment
• Ability to traverse various types of terrain, maintain balance, spatial awareness, and physical stamina while performing critical operations in a dynamic, team-oriented environment
• Travel: 75% customer-site travel, including long-duration international travel
• High level of attention to detail and safety awareness
• Ability to perform duties in hazardous duty locations as defined appropriate by Ocean Aero Leadership
• US Citizenship required
• Possess and maintain a valid driver’s license and personal vehicle insurance
• Ability to obtain and maintain a DoD Security Clearance and US Passport
• Possess a valid Transportation Worker Identity Credential (TWIC) or successfully pass the requirements to obtain one
• Ability to pass drug screen, background check, and motor vehicle screening

Role Preferences:

• Bachelor of Engineering in Mechanical, Electrical, or related field
• Experience with surface or underwater drones
• Familiar with embedded and system level troubleshooting: PuTTY, WinSCP, Linux, and CLI
• Acquainted with schematics and their interpretation
• Accustomed to Power Systems, Batteries, BMS, Cable Plants, Connectors, RF Cables, Communications Cables, GPS, Sensors, RF Communications, Antennas
• Proficient with communications, protocols, and signaling
• Comfortable with the use of multimeters, O-scopes, and related test equipment
• Experience with debugging electrical systems
• Ability to read data sheets and interpret them
• Captain’s License, valid Operator of Uninspected Passenger Vessels (OUPV) course completion, or related US Coast Guard approved maritime training
• Valid US Passport