Medical Front Desk/Team Lead - Downtown Houston

Job Description

Job Description

Dean’s Professional Services is now hiring for qualified Medical Front Desk/Team Lead to work for a large Healthcare Organization in Downtown Houston

Patient Reception Specialist Job Details:
Schedule: Monday - Friday | 8:00am - 5:00pm
Location: 1934 Caroline St, Houston, TX 77002
Starting Pay Rate: $20.00 / Hourly + (Based on experience)
Temporary to hire

Job Responsibilities:

• Provide support and guidance to our front desk team
• Serve as the front-office point of contact and represent the organization in a professional and courteous manner.
• Welcome patients, visitors, clients, and staff and provide exceptional customer service.
• Answer and direct incoming phone calls, messages, and inquiries.
• Schedule and coordinate appointments, meetings, and administrative activities.
• Assist with patient registration, check-in/check-out, referrals, authorizations, and other administrative processes as needed.
• Maintain accurate records, documentation, correspondence, and files.
• Communicate effectively with patients, providers, leadership, and internal departments.
• Handle confidential and sensitive information with professionalism and discretion.
• Maintain a clean, organized, and welcoming reception area.

Job Requirements:

• High School Diploma or equivalency required.
• EPIC experience required.
• Minimum 4 years of relevant or medical office experience.
• Previous lead or supervisory experience.
• Ability to train, mentor and foster professional growth.
• Bilingual-English/ Spanish Preferred. 

Dean’s Professional Services is a national, award-winning staffing solutions firm. Since 1993, DPS has placed over 45,000 professionals across the nation. We work with our clients to provide placement opportunities that match your skill, experience, and personality. For more information please visit .