Workshop Manager
Career Group
Job Description
Job Description
Our client, an iconic timepiece brand, is looking for a Workshop Manager to join the team!
Key Responsibilities:
• Manage, support and motivate the team to ensure high-quality production
• Promote the technical skill development of their teams, identifying and validating training needs
• Provide leadership to the workshop, and act as a positive role model at all times
• Collaborates with the Team Coordinators on the technical skills and productivity of team members
• Establish and effectively enforce priorities to ensure timely delivery of repairs
• Act as the liaison between the Director of Customer Service and the technical team, frequently
updating on productivity, quality, and general improvement opportunities
Qualifications:
• Watchmaking background
• Experience in leading technical teams
• Experience in luxury watches, luxury goods
• High proactivity and reliability
• Positive professional attitude and presentation with excellent oral and written communication skills
• Strong organization, time management and multitasking skills with attention to details
• Experience with process engineering and process improvement a plus
• Computer Skills: Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)
• Proficiency using ERP and CRM systems - SAP experience highly desirable
$17 - $25 per hour
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