Project Manager(Salesforce) - PMP - Boston, MA - Local to Boston - Hybrid

Job Title Project Manager (Salesforce) - PMP - Boston, MA - Local to Boston - Hybrid Are you a Project Manager seeking a dynamic and rewarding opportunity? Our client, a leading company in Healthcare, is looking for a talented Case Manager to join their growing team. About Kyyba : Founded in 1998 and headquartered in Farmington Hills, MI, Kyyba has a global presence delivering high‑quality resources and top‑notch recruiting services, enabling businesses to effectively respond to organizational changes and technological advances. At Kyyba, the overall well‑being of our employees and their families is important to us. We are proud of our work culture which embodies our core values; incorporating value, passion, excellence, empowerment, and happiness, creates a vibrant and productive atmosphere. We empower our employees with the resources, incentives, and flexibility that they need to support a healthy, balanced, and fulfilling career by providing many valuable benefits and a balanced compensation structure combined with career development. This is a contract role and can be hybrid, with 2–3 days/week mandatory in the office in Boston that might vary from week to week, depending on vendor and team meetings. Minimum 3 days/week mandatory in office for first 90 days. Responsibilities Collaborate with the Customer Salesforce Modernization Product Manager, Senior Project Manager, Associate Customer, external vendors & Customer business stakeholders to define project scope, objectives, deliverables, success criteria and strategic alignment. Create and maintain project documentation such as project charter/scope, project plans, status reports, and operational checklists. Create project work plans (dependency diagrams) & schedules including identification of resource skills necessary to deliver full project scope. Load and track project work plans & schedules in PMO’s enterprise reporting tool (e.g. MS Project Online). Manage program scope, schedule, budget and resources to successfully fulfill business and technical requirements with high customer satisfaction – communicating this regularly to Product Manager, Senior Project Manager and the Associate Deputy Commissioner of Technology, Analytics and Digital Transformation. Facilitate technical support as needed including but not limited to architectural reviews, compliance reviews and various project artifacts. Manage project issues and risks to prevent potential barriers to project success; Escalation point for Customer Risk and Issue mitigation/resolution within Customer and other agencies. Primary point of communication between Customer, vendors and other Customer agencies to coordinate and manage meetings; collect feedback and action items from interactions with vendors and track/manage them in PMO system. Understand Modernization goals, objectives, schedules and functionality; communicate them clearly to the development team(s) at vendors and within the Commonwealth. Develop acceptance test plans, validate test plans with business & drive testing/acceptance process. Responsible for ensuring all team members have access to the proper systems for interacting with other team members, reviewing materials and testing functionality in the systems and product demos. Maintain Team Rosters indicating status and access to products and licensing. Maintain budget spreadsheets, tracking billing from vendors, informing progress and alerting Customer senior management of discrepancies. Preferred Knowledge, Skills & Abilities Minimum of 5–8 years of experience in IT project management with capability of managing complex, cross‑functional IT projects. Experience working in a project portfolio management environment involving external delivery partners and multiple software vendors. Strong issue & problem management skills, including root cause analysis and troubleshooting skills are required. Masters‑level knowledge of Microsoft’s entire productivity suite including Office 365, Teams, SharePoint Online and OneDrive, Project and/or Planner; Power BI a plus. Prior project management of large public sector IT projects, with understanding of the Customer practices, policies and budgeting is a major plus. Familiarity with organizational change management including end user training. Experience creating and implementing plans according to project goals and objectives. Working knowledge of project management concepts as defined by PMI. Knowledge of Agile/Scrum and ITIL concepts, Theory of Constraints a plus. Experience in working and managing multiple projects simultaneously in a highly matrixed environment. Ability to handle multiple, concurrent priorities with little or no direction, and meet established timeline. Strong written and presentation skills, ability to tailor information to an audience in a way that establishes rapport, persuades others, and gains understanding at all levels. Strong interpersonal skills, including the ability to work across the organization and interact, influence, manage and negotiate effectively at all levels including senior level management. Demonstrated leadership with strong organizational and customer service skills with attention to detail; process redesign experience highly desired. Understanding of software development lifecycle and release management methodologies. Additional Qualifications Knowledge of implementing Salesforce and/or driving large Salesforce deployments is a significant advantage. Experience managing a software or services project including end‑to‑end product development and leading a team. Proven ability in both waterfall and agile technology delivery methods. Understanding of agile milestones and ability to facilitate all aspects of the agile and/or waterfall methods of product management. Ability to build trusted relationships with stakeholders, senior managers, front‑line leaders and employees at all levels. Experience with contract management and vendor interaction in delivering large‑scale products or web services. Rewards 401k Term life Voluntary life and disability insurance Optional Pre‑paid legal plan Optional Identity theft plan Optional Medical and dependent FSA Opportunity for advancement Long‑term assignment with opportunity for hire by client Kyyba is an Equal Opportunity Employer. Kyyba does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non‑disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. Minorities / Females / Protected Veterans / Individuals with Disabilities are encouraged to apply. All employment is decided on the basis of qualifications, merit, and business need. It is the policy of Kyyba to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact Kyyba at View phone number on click.appcast.io.

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