Customer Service Renovation Coordinator

Join Our Growing Team

Smart, innovative, and hard-working? Perfect! We are growing and need the right people with the right mindset. Join our family and find a home where you will enjoy working with your peers, be challenged to work hard and have some fun in the midst of it all. We are proud to have been named the Benefits that drive themselves.

We offer:

• Hourly wage of $18.00/hour!
• Full time: Monday-Friday, 9am - 6pm.
• Guaranteed 40 hours per week, hybrid opportunities available upon completion of training, and no weekends!
• Medical, dental, vision, life insurance, disability, 401K, 104 hours paid time off accrual, paid holidays off, and more!
• Employee discount program!
• Long-term career opportunities! Many of our leaders started with Chadwell Supply looking for a job, just like you, but found long-term career opportunities at one of our 29 branches across the country.
• Named top companies USA for 5 consecutive years since 2022!

Role Overview

The renovation coordinator is responsible for fielding all incoming requests to the department and distributing if necessary. Monitor REN queues and process quotes, orders, and returns in a timely manner to ensure delivery within the expected time frame.

How you will make an impact:

• Be responsible for fielding all incoming renovation-related inquiries via telephone, emails, website, and fax.
• Maintain accurate documentation of quotes and orders.
• Meet acceptable turnaround times, as required for quotes, returns, and orders.
• Review and process return authorizations (RGA) promptly.
• Monitor renovation queues.
• Web support for renovations.

What you will need

• Have good interpersonal skills and be able to effectively communicate with vendors, managers, and coworkers.
• Be proficient in Microsoft Outlook, Word, and Excel.
• Have strong process analysis and improvement skills.
• Be able to work in a self-managed team environment. This includes cooperatively scheduling work, meetings, and team task assignments.