Customer Service Associate

Yoh is hiring a Customer Service Associate for our Medical Device client in Santa Fe Springs, CA. Industry: Medical Device. Location: Santa Fe Springs. Compensation: $18 - $20/hr. Type: Contract-to-hire. This is a part-time opportunity. Essential Job Functions: Process and enter customer orders for the Biomedical Department, verifying that pricing, product revisions, and purchase order requirements are current and accurate. Communicate with customers regarding order status, delivery expectations, and order-related inquiries, providing timely updates and follow-up. Coordinate with production planning to ensure orders are reviewed and released in a timely manner to support production schedules and on-time delivery Objectives. Review order documentation to verify that all required documents, specifications, and revisions are available and accurate before production order release, ensuring the product is built to the correct revision. Support new projects, process improvements, and other departmental activities as needed. Comply with all company policies and procedures, including safety rules and regulations. Education/Experience required: A college degree is preferred but experience commensurate with job responsibilities may suffice. Experience in customer service. Intermediate proficiency in Microsoft Office applications. Self-motivated, organized, and detail-oriented, with the ability to prioritize tasks and work independently or as part of a team. Strong written and verbal communication, listening, and problem-solving skills Estimated Min Rate: $37400.00 Estimated Max Rate: $41600.00 What’s In It for You? We welcome you to be a part of the largest and legendary global staffing companies to meet your career aspirations. Yoh’s network of client companies has been employing professionals like you for over 65 years in the U.S., UK and Canada. Join Yoh’s extensive talent community that will provide you with access to Yoh’s vast network of opportunities and gain access to this exclusive opportunity available to you. Benefit eligibility is in accordance with applicable laws and client requirements. Benefits include: Medical, Prescription, Dental & Vision Benefits (for employees working 20+ hours per week) Health Savings Account (HSA) (for employees working 20+ hours per week) Life & Disability Insurance (for employees working 20+ hours per week) MetLife Voluntary Benefits Employee Assistance Program (EAP) 401K Retirement Savings Plan Direct Deposit & weekly epayroll Referral Bonus Programs Certification and training opportunities Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Visit to contact us if you are an individual with a disability and require accommodation in the application process. For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. By applying and submitting your resume, you authorize Yoh to review and reformat your resume to meet Yoh’s hiring clients’ preferences. To learn more about Yoh’s privacy practices, please see our Candidate Privacy Notice: #J-18808-Ljbffr Yoh Idibu