Community Lease-Up Specialist (Multifamily & Affordable housing)

Job Description

Job Description

Job Title: Community Lease-Up Specialist

Reports To: Vice President of Operations

Job Summary:

The Community Lease-Up Specialist is responsible for driving leasing efforts for newly constructed or renovated communities, specializing in assisting with the leasing process for affordable housing communities. The Community Lease-Up Specialist will work closely with community management and marketing teams, and other stakeholders to execute leasing strategies and ensure all administrative and operational aspects of leasing are handled efficiently.

Key Responsibilities:

Leasing and Sales:

• Respond promptly to inquiries from potential residents and conduct community tours.
• Work with prospective residents to understand their needs and match them with available units.
• Negotiate lease terms and conditions and secure signed lease agreements.

Resident Relations:

• Build strong relationships with potential and existing residents by providing exceptional customer service.
• Ensure a smooth leasing process, from initial inquiry to move-in.

Lease Administration:

• Resident Screening and Qualification: Help to determine if prospective Resident meets eligibility requirements, such as income limits, family size, or other government stipulations. Ensure that all required paperwork, such as income verification, criminal background checks, and housing program applications, are completed properly and on time.
• Assist with the preparation, signing, and management of leases to ensure compliance with federal or state housing programs (such as Section 8, LIHTC—Low-Income Housing Tax Credit).
• Track leasing activity and maintain accurate records of all leasing transactions.

Reporting and Analysis:

• Provide regular updates and reports to property owners, managers, and stakeholders regarding leasing activity, occupancy rates, and marketing efforts.
• Analyze lease-up trends and develop strategies to address any challenges to meet occupancy goals.

Skills and Qualifications:

• High school diploma or equivalent; bachelor’s degree in real estate, business, marketing, or a related field is preferred.
• At least 1-2 years of experience in leasing, or property management, preferably in a lease-up or new development environment.
• Affordable Housing experience preferred.
• Strong communication and interpersonal skills.
• Knowledge of leasing software- RealPage.
• Ability to work in a fast-paced environment and manage multiple priorities.
• Customer service-oriented with a professional and approachable demeanor.

Work Environment:

• Primarily based on-site at the community being leased. Must be willing to travel up to 75%. May include non-local travel.
• Flexibility to work evenings and weekends to accommodate prospective residents’ schedules.

T his job description should not be considered all-inclusive. It is merely a guide of expected job duties and responsibilities. The duties and responsibilities described are not permanent and may be modified at any time. At the request of management, an employee may be asked to perform additional duties within the scope of our work with little to no advance notice.

Our Mission:

To provide quality and affordable housing for low- and moderate-income families.

To provide an environment for its team members to excel and be recognized and rewarded for their accomplishments.

To provide the principals and partners with a fair return on their effort and investments.

Our Core Values:

Culture of Excellence/Integrity/Responsibility/Responsiveness/Respect/Character