Project Manager
RICEFW Technologies Inc
Production Technical Lead / Support Manager Required Experience 10+ years of software development and/or production support experience. 5+ years managing technical support teams or projects of similar size and scope. Experience supporting large-scale, complex applications in live/24 7 production environments . Key Technical Skills Production Support Incident & Problem Management ITIL SLA Management SQL Python / Shell / PowerShell Splunk Dynatrace Nagios Prometheus / ELK Linux / Windows AWS / Azure
CI/CD
Root Cause Analysis RCA Responsibilities Direct technology team activities involving: Integration Development Data management Reporting Provide overall design oversight and subject matter expertise. Identify opportunities to streamline technology solutions across regions. Identify and challenge design gaps. Provide clarity regarding design decisions. Own detailed project plans for technical areas. Ensure integration and technology teams remain aligned with overall project timelines and milestones. Assist with deployment strategy and readiness assessments.Serve as a technical SME for software application modules, implementation, customization, and development. Oversee work performed by legacy analysts and application developers. Work closely with application functional analysts to review functional specifications. Maintain the integrity of production systems. Provide deployment support for production changes. Triage defects reported to the State Help Desk. Deploy required data fixes and defect corrections. Ensure proper functioning of production systems. Perform/oversee: Capacity planning Load testing Production deployments Act as the primary liaison to the Security Compliance Team #J-18808-Ljbffr RICEFW Technologies IncVacancy posted 4 days ago
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