Asset Management Coordinator

Company Overview

Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.

Our seasoned professionals deliver services based on Milestone's best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed.

Job Overview

Position Overview

The Physical Security Asset Management Coordinator serves as the program's eyes and hands in the field. You'll travel to company sites to confirm that every installed security device matches the asset register. That covers cameras, card readers, door controllers, intercoms, duress buttons, power supplies and security workstations. You'll apply physical asset tags, record serial numbers, models, locations and photos, and be on site for new office openings, equipment changes and decommissionings.

You'll also own the data integrity of the asset register, keeping it complete and current. You'll help expand the program with automated workflows that track each asset through its lifecycle.

The ideal candidate is hands-on, organized and comfortable working independently on site, with an eye for detail and accuracy.

Hybrid from Seattle, SF, DC, NYC

Key Responsibilities

Field validation and tagging

• Travel to company sites to audit installed devices against the asset register. Apply physical asset tags to the Physical Asset Tagging standard.
• Validate device data on site (serial number, model, location and photos) and update the register the same day.
• Report any mismatch, such as a missing, extra, moved or mislabeled device, within 24 hours and follow it until it's resolved.

New openings, changes and decommissioning

• Support new office builds: check installed hardware against the bill of materials and security drawings and make sure devices are tagged before FDOBs.
• Verify moves, adds, changes and repairs in the field and remotely. Keep the register updated within 48 hours, with periodic spot checks through the development of site level stakeholder partnerships.
• Support decommissioning projects: confirm devices are removed, remove asset labels, record each device's outcome (redeployed, stored or destroyed), and collect certificates of destruction for devices that held data.
• Work with integrators, the security design and construction team and the Systems team to close gaps.

Inventory and chain of custody

• Coordinate with our third-party storage facilities on receiving, staging, tagging and shipping. Reconcile stock against the register, and flag shortages, overages and missing asset data.
• Follow chain-of-custody and tamper-evident procedures for hardware in transit and in storage. Run periodic counts of site equipment and spares.

Register data integrity and automation

• Own the accuracy and completeness of the asset register, and support its move to the program's new asset management platform.
• Help build automated workflows, including AI-assisted data capture, that track each asset through its lifecycle and reduce manual workflows.

Qualifications

• 3+ years of experience in physical security systems, security integration, field technical work, or inventory or IT asset management.
• Working knowledge of physical security hardware, such as cameras, card readers, door controllers, locks, request-to-exit devices, intercoms and power supplies, with the ability to identify devices in the field.
• Comfortable reading floor plans, security drawings and equipment lists.
• Experience with asset or inventory practices, such as serial number tracking, reconciliation and chain of custody.
• Strong spreadsheet skills in Google Sheets or Excel, with a high bar for data accuracy.
• Self-directed on site: able to manage your own schedule across multiple locations while following procedures consistently.
• Clear written and verbal communication with technicians, vendors, building staff and internal teams.

Preferred Qualifications

• Experience with asset management platforms
• Exposure to construction or fit-out projects: BOMs, submittals, as-built drawings and commissioning.
• Warehouse, logistics or third-party logistics coordination experience.
• Familiarity with secure data sanitization and destruction practices (for example NIST SP 800-88) or asset management standards (ISO 55001).
• Experience supporting sites outside the US, particularly in Europe or Asia-Pacific.
• Relevant certifications, such as ASIS Physical Security Professional (PSP), IAITAM asset management certifications.

Role Requirements

Travel

• Up to 50% travel to company sites in North America, Europe and Asia-Pacific. Trips usually run several days to two weeks.
• Travel increases around new office openings, tagging projects and decommissionings, and may sometimes be scheduled at short notice.
• A valid passport, and the ability to get any required travel documents, are required.
• A valid driver's license is preferred.

Physical requirements

• Able to climb and work from ladders (up to about 12 feet) to reach ceiling-mounted cameras and readers.
• Able to lift and carry up to 50 lbs.
• Able to stand and walk for long periods.
• Able to work in equipment rooms, ceilings, garages, loading docks and on rooftops, and in active construction sites. Wearing personal protective equipment (PPE) is required where it applies.

Compensation

Estimated Pay Range: $72000.00 - $120000.00/yr

Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location.

Our Commitment to Diversity & Inclusion

At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for our employees but is also critical to our continued success.

Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees.