Senior Technical Project Manager

Job Description

Job Description

Onsharp is a Fargo-based custom software development company with over 25 years of experience building innovative portal solutions that drive meaningful business results. We value collaboration, long-term relationships, and helping businesses achieve greater success.

JOB SUMMARY

The Senior Technical Project Manager is accountable for the successful delivery of complex custom software development projects. This role owns project planning, execution, financial performance, and client experience - ensuring delivery is on time, within scope, and aligned with defined quality and margin expectations.

The Senior Technical Project Manager serves as the primary client-facing leader for assigned engagements and drives alignment across internal teams to ensure predictable outcomes, strong financial performance, and long-term client satisfaction. This role operates with a high degree of autonomy and exercises sound judgment in managing risk, navigating change, and leading cross-functional collaboration. The role also plays a key part in requirements analysis - working closely with clients and internal teams to clarify business needs and define clear acceptance criteria before and during execution.

ESSENTIAL FUNCTIONS

• Project Planning + Execution
  • Lead complex custom software development projects from initiation through delivery.
  • Develop and manage comprehensive project plans, milestones, dependencies, and financial targets.
  • Partner with clients and stakeholders to elicit and clarify business and functional requirements that inform project scope and technical design.
  • Ensure alignment between client objectives, architectural design, and execution.
  • Drive disciplined execution and adjust plans proactively as conditions evolve.
• Scope, Budget + Risk Management
  • Own full accountability for scope, budget, and margin performance.
  • Enforce structured change management to prevent scope creep.
  • Monitor burn rates and forecasts, and address variances early.
  • Identify and mitigate delivery, technical, and financial risks.
  • Escalate material issues with recommended solutions.
• Client Engagement + Communication
  • Serve as the primary client contact, including executive stakeholders.
  • Lead status meetings and provide clear reporting on progress, financials, and risks.
  • Facilitate requirements-gathering discussions with client stakeholders to clarify business objectives and success criteria.
  • Manage expectations with transparency and professionalism.
  • Resolve conflicts and escalations in a solution-oriented manner.
  • Support long-term client retention through consistent delivery excellence.
• Cross-Team Coordination + Resource Management
  • Align architects, developers, designers, and QA around priorities and timelines.
  • Coordinate resource allocation in partnership with Management.
  • Translate client business needs into clear requirements, user stories, and acceptance criteria for architects and developers.
  • Remove obstacles impacting team performance.
  • Provide informal mentorship to other Project Managers as needed.
• Project Reporting + Documentation
  • Maintain accurate documentation of scope, financials, risks, and key decisions.
  • Provide consistent internal and client-facing project reporting.
  • Ensure proper project closeout and transition to Client Success.
  • Contribute to the continuous improvement of project management standards and tools.

KNOWLEDGE, SKILLS & ABILITIES

• Strong understanding of custom software development lifecycles and technical delivery environments.
• Advanced knowledge of Agile, Waterfall, or hybrid methodologies.
• Strong financial acumen related to budgeting, forecasting, and margin management.
• Ability to elicit, analyze, and document business and functional requirements.
• Ability to manage multiple high-complexity projects concurrently.
• Exceptional risk identification and mitigation skills.
• Confident communicator capable of engaging both technical teams and executive stakeholders.
• High level of ownership, accountability, and independent decision-making.
• Strong leadership presence without direct authority over cross-functional teams.
• Familiarity with business analysis techniques (e.g., process mapping, user stories, use cases) is a plus.

QUALIFICATIONS

• Bachelor’s degree in Business, Computer Science, Information Technology, or a related field preferred.
• 8+ years of experience managing client-facing technology or software development projects.
• Demonstrated success in delivering complex, multi-phase projects with financial accountability.
• Experience in professional services, consulting, or custom software development environments.
• PMP certification preferred.
• Agile or Scrum certifications (e.g., CSM, PMI-ACP) are a plus.
  

CORE VALUES

• Embrace Change : The world is changing faster than ever, and it fuels us. We don’t complain about change; we use it as motivation to become stronger and make our work more impactful.
• Walk Through the Fire: We stand together to support each other through the toughest challenges. When the going gets tough, we jump in without hesitation. We endure the heat until the job is done.
• Commit to Excellence: We hold ourselves to a high standard. We use setbacks as stepping stones, steadily improving our craft until we reach our highest potential.
• Push the Envelope: We're constantly looking for a better, smarter, or faster way. We understand that risk is inherent in the pursuit of progress and aren't afraid to tackle it head-on.
  

WORKING ENVIRONMENT

Work is primarily performed in a professional office environment with regular interaction across departments and with individuals of varying roles, backgrounds, and communication styles.

Onsharp, Inc. is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, disability, veteran status, or other protected characteristics.