Human Resources Coordinator

Position Summary

Full Time | In-Office

Equity Smart Home Loans is seeking an organized, detail-oriented Human Resources Coordinator to support the day-to-day administration of the Human Resources function. This position supports the full employee lifecycle, including recruiting, onboarding, employee support, benefits, payroll, HRIS administration, performance management, policy administration, and employee offboarding.

The Human Resources Coordinator works closely with employees, department managers, leadership, and external vendors to ensure HR processes are completed accurately, consistently, and on time. The ideal candidate is comfortable managing multiple priorities, handling confidential information, working within HR systems, and providing employees and managers with responsive and professional HR support.

Key Responsibilities

Recruiting & Onboarding

• Coordinate the recruitment process for open positions, including reviewing applicants, conducting initial screening interviews, scheduling interviews, and communicating with candidates and department managers.

• Coordinate virtual and in-person interviews with hiring managers and other members of the interview team.

• Prepare and send employment offers and other new-hire documentation through the HRIS.

• Coordinate the new-hire onboarding process and ensure required documentation and system tasks are completed.

• Conduct first-day new-hire orientation and assist employees with becoming familiar with Company policies, benefits, systems, and procedures.

• Coordinate and conduct 30-, 60-, and 90-day employee check-ins.

Employee Support & HR Administration

• Serve as a point of contact for employees regarding general HR questions, policies, benefits, payroll, time off, and HR systems.

• Maintain accurate and confidential employee records and HR documentation throughout the employee lifecycle.

• Process employee compensation changes, promotions, employment status changes, and classification changes.

• Assist with employee communications, required training, HR documentation, and other employee-related processes.

• Work with managers and leadership to address HR administrative needs and ensure appropriate documentation is maintained.

Benefits & 401(k) Administration

• Administer employee benefits and assist employees with enrollment, eligibility, qualifying life events, and general benefit questions.

• Coordinate benefit changes and resolve administrative issues with employees, benefit providers, brokers, and applicable systems.

• Support administration of the Company's 401(k) plan, including eligibility, enrollment, employee contributions, employer contributions, payroll coordination, and other plan-related processes.

• Maintain appropriate benefits and retirement plan records and documentation.

Payroll & Withholding Administration

• Support recurring payroll administration and review employee information, deductions, compensation changes, and other payroll-related updates for accuracy.

• Assist with identifying and resolving payroll discrepancies and employee payroll questions.

• Process wage garnishments, income withholding orders, levies, child support orders, and other applicable withholding notices.

• Maintain applicable withholding documentation and coordinate payroll deductions and remittances as required.

HRIS, Reporting & Process Improvement

• Maintain and administer employee information within the Company's HRIS.

• Maintain HRIS custom fields, employee data, reports, workflows, and automations.

• Create and run HR reports to support payroll, benefits, compliance, employee data, and management needs.

• Assist with developing and improving HR workflows and automations to increase efficiency and consistency.

• Regularly review HRIS information for accuracy and make necessary updates or corrections.

Performance Management

• Assist with employee performance reviews and performance management processes.

• Coordinate review cycles, employee and manager communications, documentation, and follow-up.

• Support managers with performance-related documentation and administrative processes.

• Assist with tracking performance review and employee development activities.

Policy Development & Administration

• Assist with the creation, review, implementation, and ongoing administration of Company HR policies and procedures.

• Update HR policies and procedures as Company practices, systems, and operational needs change.

• Assist with communicating policy updates and procedural changes to employees and managers.

• Help ensure Company policies are appropriately reflected in HR systems, employee documentation, and day-to-day HR practices.

Terminations & Offboarding

• Process employee resignations, terminations, and other employment separations through the HRIS.

• Coordinate offboarding activities with managers and applicable departments.

• Ensure employee records, termination information, final payroll information, and applicable benefit changes are accurately processed.

• Coordinate system-access removal, Company property return, internal notifications, and other applicable offboarding tasks.

• Maintain appropriate separation and offboarding documentation.

General HR & Compliance Support

• Assist with HR compliance, audits, reporting, recordkeeping, and recurring HR administrative requirements.

• Maintain organized and confidential HR files and records.

• Coordinate with external HR, benefits, payroll, retirement, and other vendors as needed.

• Assist with special HR projects, process improvements, and other responsibilities as assigned.

Qualifications

• Prior experience in Human Resources, recruiting, payroll, benefits administration, or a related field preferred.

• Experience working with an HRIS or payroll platform; Rippling experience is a plus.

• General understanding of HR practices and the employee lifecycle.

• Strong organizational, communication, and interpersonal skills.

• Excellent attention to detail and ability to manage multiple priorities and deadlines.

• Strong problem-solving skills and willingness to learn new systems and processes.

• Ability to maintain confidentiality and appropriately handle sensitive employee, payroll, and compensation information.

• Comfortable working independently while collaborating with employees, managers, leadership, and external vendors.

• Proficiency with Google Workspace or similar business applications.