Guest Services Representative I
Tru RDU
Join Our Team as a Guest Services Representative at the Tru by Hilton Raleigh Durham Airport! At Parks Hospitality Group , we believe that every guest deserves a warm welcome and exceptional service. We’re looking for a friendly, dedicated, and reliable Guest Services Representative to help create an inviting and comfortable experience for all who walk through our doors. Your positive attitude and attention to detail will make every guest feel at home during their stay. What You’ll Do Greet guests warmly and assist them with check-in and check-out processes. Answer questions, provide local information, and assist with special requests to enhance the guest experience. Ensure guest requests are handled promptly and professionally, maintaining a high level of service. Manage reservations, cancellations, and modifications as needed. Communicate effectively with other departments to ensure guests’ needs are met. Handle guest complaints and issues with professionalism, working towards a resolution. Maintain an organized front desk area and assist with other administrative duties as needed. What You’ll Bring High school diploma or equivalent. Previous experience in a customer service or hospitality role preferred. Strong communication skills and a friendly, welcoming demeanor. Ability to stay calm under pressure and address guest needs with a positive attitude. Flexibility to work weekends, evenings, and holidays as required. Basic computer skills and experience with hotel management software a plus. Willingness to cross-train as needed. Why You’ll Love Working Here Competitive pay and comprehensive benefits, including medical and dental from day one for full-time team members. Paid time off (PTO) for all team members, because we value your well-being. Team Member Recognition Program to celebrate your achievements. Discounts on hotel stays and dining. Opportunities for personal and professional growth within Parks Hospitality Group, a company recognized as a Best Place to Work. About Us At Parks Hospitality Group, we strive for excellence in everything we do. Our team is dedicated to delivering outstanding service and creating memorable experiences for our guests. We offer a supportive and collaborative environment that promotes growth and rewards hard work. Location Tru by Hilton Raleigh Durham Airport | 350 Airgate DR, Morrisville NC #J-18808-Ljbffr
- ...Guest Services Representative Join our team as a Guest Services Representative at the Tru by Hilton Raleigh Durham Airport! At Parks Hospitality Group, we believe that every guest deserves a warm welcome and exceptional service. We're looking for a friendly, dedicated...SuggestedFull timeLocal areaWeekend workAfternoon shift
Parks Hospitality Group
Morrisville, NC4 days ago $12 - $13.5 per hour
...Employee discounts Flexible schedule Free food & snacks Free uniforms At Nothing Bundt Cakes , we refer to our guest services representatives as Joy Creators ! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth...SuggestedCasual workSeasonal workFlexible hoursAfternoon shiftNothing Bundt Cakes #137
Morrisville, NC8 days ago$12 - $13.5 per hour
Benefits Employee discounts Flexible schedule Free food & snacks Free uniforms At Nothing Bundt Cakes , we refer to our guest services representatives as Joy Creators ! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth...SuggestedCasual workFlexible hoursAfternoon shift$10 - $12 per hour
...Guest Service Representative The Nothing Bundt Cakes, a Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes. The Guest Service Representative is...SuggestedHourly payFull timePart timeImmediate startNothing Bundt Cakes
Durham, NC4 days ago- ...At Nothing Bundt Cakes , we refer to our guest services representatives as Joy Creators ! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You'll get to play party planner by helping guests order the...SuggestedCasual workLocal areaFlexible hoursAfternoon shift
Nothing Bundt Cakes
Raleigh, NC5 days ago - ...accurately, to ensure a smooth and profitable operation. Engaging with guests by responding to reviews in a timely manner and honoring... ..., energy and enthusiasm during huddles and ensuring Guest Service Targets are exceeded. Qualifications Do you always come up with...Flexible hoursWeekend work
Sleep Inn & Suites Columbus
Raleigh, NC2 days ago - ...Job Description Job Description Bring The Joy! At Nothing Bundt Cakes, the Guest Services Representative sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. Youll get to play party planner by helping guests order...Casual workFlexible hoursAfternoon shift
Nothing Bundt Cakes #221
Raleigh, NC23 days ago - The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes. The Guest Service Representative is the first point of brand contact...Work experience placementDay shiftAfternoon shiftEarly shift
$16 - $18 per hour
Guest Services Representative (Part Time) 4 days ago Requisition ID: 1071 Salary Range: $16.00 To $18.00 Hourly POSITION SUMMARY The Guest Service Agent is responsible for providing attentive, courteous, and efficient service to all guests during check-in, throughout their...Hourly payPart timeWork at officeFlexible hoursShift workAfternoon shift$12 - $13.5 per hour
Nothing Bundt Cakes #137 in Morrisville, North Carolina is seeking Joy Creators to enhance guests' experiences. As a Joy Creator, you will assist guests in ordering cakes and create a joyful environment in the bakery. This role offers a flexible work schedule, employee...Flexible hours- Position Overview SpringHill Suites Durham/Chapel Hill currently has Guest Service Representative positions available for a friendly and welcoming individual with previous hospitality experience. Cross training on all shifts are mandatory. Must be willing to cross train...Full timeTemporary workAll shiftsShift work
- ...Front Desk Guest Service Representative The Front Desk Guest Service Representative is responsible for maintaining positive guest interactions while consistently and courteously responding to their needs, requests, necessary service transactions and tasks. This position...Work at officeAll shiftsNight shift
Comfort Inn/Red Roof Inn
Durham, NC2 days ago - ...Red Roof Inn - 5623 Durham-Chapel Hill Boulevard - Responsibilities: Welcome guests with friendly greeting and provide guest related services; Handle reservation requests; check guests in/out; handle guest accounting and cashier functions; Make, change and monitor reservations...Shift work
Red Roof Inn
Durham, NC2 days ago - The NOW Downtown Cary is looking for an Experience Guide to enhance guest services and ensure smooth daily operations. Responsibilities include greeting guests, driving sales of memberships and enhancements, and maintaining a positive environment. Ideal candidates will...Weekend workAfternoon shift
- ...Guest Services Agent The Guest Services Agent is responsible for consistently delivering results that contribute to the mission and overall... ...their shift. The GSA is first point of contact and therefore represents the brand as all guests enter the hotel. Duties and...Temporary workSeasonal workWork at officeLocal areaShift workWeekend workDay shiftAfternoon shift
- Job title: Guest Service Agent Reports to: Front Office Manager Job purpose To consistently and professionally perform all front desk duties in accordance with hotel and brand standards. Responsibilities Report to work on time and in proper uniform adhering at all times...All shiftsFlexible hoursShift workNight shift
- ...Carolina is seeking a Concierge to be the first point of contact for guests and set a welcoming tone. The role involves providing detailed... ...candidate will have at least one year of experience in a guest service role and a passion for hospitality. Responsibilities include...
Drive-Shack-Holdings-LL
Raleigh, NC2 days ago - ...Join Our Growing Family From "Happy Birthday" to "Just Because," Nothing Bundt Cakes is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each bakery offers a warm and welcoming work environment with team members...
- ...Overview Our Cary Tryon office is seeking an enthusiastic, service-oriented professional to pioneer and develop a newly envisioned Patient Concierge role. This position is ideal for an outgoing, friendly, highly organized multi-tasker who is passionate about creating exceptional...Work at office
Lane & Associates Family Dentistry
Cary, NC1 day ago - ...as a team. We’re looking for compassionate, service-driven individuals to be the first smiling face our residents and guests see every day. If you’re passionate about... ...of a Concierge/Security described below are representative of those a team member encounters while performing...Work at officeImmediate startShift work
Solera Senior Living
Cary, NC1 day ago - Doubletree-Raleigh in Durham, NC is seeking a Front Desk Agent to serve as the first point of contact for guests and ensure a welcoming experience. Responsibilities include managing check-ins, handling guest inquiries, and resolving concerns to enhance guest satisfaction...Full time
- Hotel Management and Consulting, Inc. is seeking an Onsite Night Guest Attendant for WoodSpring Suites in Apex, NC. This role involves... ...overnight shifts. Ideal candidates will have experience in customer service and strong communication skills. The position includes a...Hourly payNight shiftAfternoon shift
- Enterprise Holdings is offering an exciting opportunity for a Greeter at Raleigh Durham Airport. The ideal candidate will provide superior service throughout the rental car process, ensuring customer satisfaction and efficient transactions. This seasonal role requires at least...Seasonal work
- Workstream is seeking a Guest Service Agent to support front desk operations in a busy hotel environment. You will greet guests, handle check-ins and check-outs, and provide accurate information about services and promotions. The role requires strong communication, multitasking...Weekend workAfternoon shift
- ...Durham, North Carolina is seeking a Front Desk Agent. Responsibilities include welcoming guests, managing check-ins and check-outs, and providing timely information about hotel services. The ideal candidate has strong customer service skills and must be fluent in English....
- White Lodging Services, Inc. is seeking a Concierge at the Sheraton Raleigh Hotel in North Carolina. The successful candidate will provide exceptional service to guests, assisting them with requests, complaints, and information about hotel and local amenities. This role...Local area
- CMC Hotels is seeking a Guest Service Representative for the SpringHill Suites in Durham/Chapel Hill. This role requires a friendly and welcoming individual with previous hospitality experience to engage with guests actively. Responsibilities include check-in/check-out...
- ...Durham, North Carolina is looking for an Experience Guide to enhance guest experience and ensure smooth operations. This role involves... ...managing the reception area. Ideal candidates will have strong guest service and communication skills, with a preference for sales experience...Flexible hours
$15 - $16 per hour
Guest Service Agent | The StateView Hotel, Marriott Autograph Collection Overview The StateView Hotel, Marriott Autograph Collection is seeking Guest Service Agents. The Guest Service Agent will: Greet customers immediately with a friendly and sincere welcome. Use a...Local areaImmediate start- Shaner Hotels invites applications for a position at our Durham Marriott City Center. The role focuses on providing exceptional guest services, including check-ins and check-outs. Ideal candidates will have customer service experience, preferably in hotels, and be able...Local areaFlexible hours
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