Admissions Counselor

Job no: 504210 Department: Admissions Work type: Staff Full-time Exempt Location: Alabama Categories: Academic Affairs Purpose of the Position Seeking a professional, detail-oriented, and efficient person to support undergraduate admissions and enrollment goals of the university. The Admissions Processing Counselor supports the Admissions team by utilizing data systems to manage incoming students through the application and enrollment process. Additionally, this position will represent UAH accurately and persuasively to prospective students, parents, school officials, school counselors, teachers, and alumni, as well as UAH faculty, staff, and students. Duties/Responsibilities Works with prospective students from their initial application to class registration to support completion of their enrollment steps. This includes processing application materials, transcripts, test scores, payments, and any additional items necessary for enrollment. Manages the transition of student data from third-party sources into the CRM and data from the CRM to approved third-party vendors. This includes troubleshooting integration errors and ensuring timely updates of student records. Supports the Director of Admissions Operations in providing continuous training to other Admissions Counselors on the CRM and other enrollment systems. This includes troubleshooting errors in the application and/or enrollment steps. Assists the Senior Admissions Counselor in managing communications to prospective students, including but not limited to acceptance packets, scholarship offers, denial letters, incomplete application reminders, scholarship upgrade letters, and enrollment processing email communication. Meets individually with incoming students in person, over the phone, or via virtual appointments to provide support in completing enrollment steps. Travels as needed to high schools, college fairs, and off-campus recruitment events to engage with prospective students and their families. Attends on-campus recruitment events and activities to engage with prospective students, including evenings and weekends. Perform other duties as assigned by the Director of Admissions Operations. Desired Qualifications Bachelor's degree and 1-2 years of full-time verifiable work experience in a university/ setting or customer service role OR 1-2 years as an active member of a student organization Must have database management skills Strong written and verbal communication and interpersonal skills required Must have a valid driver's license Must be available to work some evenings and weekend events as needed Published Salary (if available) $44,000 - $46,560 Advertised: Jul 28 2026 Central Daylight Time Applications close: Please note, job openings are posted for a minimum of three (3) business days and may be removed from the job posting board and filled any time after the minimum posting period has ended. The University of Alabama in Huntsville is an equal opportunity employer (EOE), including an EOE of protected veterans and individuals with disabilities. #J-18808-Ljbffr University of Alabama in Huntsville