Service Manager

Service Manager Opportunity

Advance your maintenance career with Morgan Properties where growth and opportunity await! Now hiring a Service Manager in Rosedale, MD!

We are seeking a hands-on, experienced Service Manager with a "Whatever It Takes" approach to lead maintenance operations at our Cherry Tree 100-unit community. In this full-time role, you will ensure the physical integrity of the property meets company standards and all applicable laws while driving team performance and resident satisfaction.

As a Service Manager, you will be expected to:

• Lead daily maintenance operations including work orders, unit turns, make-ready schedules, and grounds upkeep
• Develop and execute an organized production schedule and preventive maintenance plan
• Troubleshoot and resolve technical issues across PTAC HVAC systems, plumbing, appliances, and electrical systems
• Provide expert-level diagnosis and repair support, with strong emphasis on PTAC systems and plumbing-related maintenance
• Assess and address subfloor and moisture-related concerns to maintain structural integrity
• Partner with office staff to ensure timely follow-up and excellent resident service
• Manage and maintain inventory of maintenance materials, tools, and supplies
• Conduct regular inspections of buildings, grounds, and vacant units
• Ensure emergency preparedness and personally respond to urgent site needs when required
• Plan, assign, and direct maintenance activities while maintaining hands-on involvement in daily tasks

Compensation & Incentives:

• Pay Range: $25.00 $27.00 per hour
• Up to 50% Rent Discount
• Property Staff Shared Renewal Commissions
• Morgan Essentials: $300 quarterly
• On-Call Appreciation: $15/day for holding the on-call phone
• Medical, Dental, and Vision Benefits
• 401(k) Retirement Plan with Company Match
• Generous Paid Time Off, including 10 holidays per year and sick leave

Hours & Schedule:

• Monday Friday: 8:00 AM 5:00 PM
• Paid rotating on-call participation required
• Must be available and prepared for emergency events
• Schedule subject to change based on business needs

What we'll expect from you:

• Strong, well-rounded maintenance experience with leadership capability
• Proven ability to manage work orders, scheduling, inventory, and daily property operations
• Hands-on experience with PTAC HVAC systems (required)
• Strong skills in plumbing, appliance repair, and general maintenance troubleshooting
• Comfortable using smartphone apps, tablets, and basic computer systems
• Active and valid driver's license and personal vehicle
• HVAC/EPA/CFC Certification preferred
• One-year certificate, 5+ years of related experience, or equivalent education and experience

If you are hired at Morgan Properties, your overall compensation package will also be determined based on factors such as geographic location, skills, education, and/or experience which may result in total compensation outside of this range.