Operational Specialist

Business Operations Coordinator - Systems $65,000–$75,000 per year Monday-Friday Direct Hire What You’ll Be Doing: Coordinate multiple cross-functional business projects, tracking milestones, action items, owners, deadlines, and status updates Schedule project and leadership meetings, prepare agendas and materials, document meeting notes, and distribute action items Follow up with department leaders to maintain accountability and keep projects moving forward Support operational improvement initiatives, including process documentation, workflow updates, and implementation of new software and systems Assist with system testing, document feedback, and coordinate communications across departments Prepare reports, presentations, summaries, and internal communications for leadership Support leadership priorities, strategic initiatives, follow-ups, and company-wide projects Coordinate and continuously improve the employee onboarding process, including schedules, equipment, system access, orientation, checklists, communications, and follow-up Gather onboarding feedback and identify opportunities to improve the new hire experience Coordinate company culture and employee engagement initiatives, including appreciation events, recognition programs, holiday celebrations, volunteer opportunities, and internal communications Maintain project trackers, meeting documentation, shared files, and operational records Assist with vendor coordination and other operational requests as needed Who We’re Looking For: Bachelor’s degree preferred 3–7 years of experience in operations, project coordination, administration, HR coordination, business support, or a related role Experience working with an ERP system required Experience with CRM systems, preferably Salesforce Proficiency with Microsoft Office Suite, including Outlook, SharePoint, Word, Excel, PowerPoint, and Teams Familiarity with AI platforms such as ChatGPT, Claude, or Copilot Strong organizational, time management, and problem-solving skills Excellent written and verbal communication skills with a high level of attention to detail and accuracy Ability to manage multiple priorities and work effectively in a fast-paced environment Self-starter who can work with minimal supervision and comfortably support leaders across departments Professional, confidential, and dependable demeanor Experience with process documentation, meeting facilitation, event planning, employee onboarding, and internal communications About Dawson Dawson is a trusted staffing partner in Central Ohio. We help job seekers grow their careers with fast feedback, personalized support, and access to multiple employers through one application #J-18808-Ljbffr