Program Advisor

Summary

This position is located in the United Stated Department of Labor (DOL) Employment and Training Administration (ETA) Office of Workforce Investment (OWI). OWI is responsible for implementing an integrated national workforce investment system that supports economic growth and provides workers with the information advice job search assistance supportive services and training for in-demand industries and occupations.

The official title of this position is Program Analyst.

Duties

Major duties for this position are listed below:

• Leads the translation of business and user requirements into actionable management and program requirements for technology solutions supporting national workforce program administration.
• Ensures digital products business processes and technology investments align with mission objectives operational realities and state workforce agency needs.
• Evaluates whether workforce IT products services and deliverables support agency priorities statutory and policy requirements performance needs and user expectations.
• Leads or serves as senior project lead on major Office of Workforce Investment (OWI) initiatives involving business solutions modernization operations improvement data strategy or program management.
• Develops project plans goals milestones dependencies and performance measures; monitors progress; identifies emerging issues; and recommends changes in direction or strategy to address changing priorities risks or policy requirements.
• Reviews modernization plans implementation strategies system capabilities change requests release content and prioritized backlogs to determine adequacy feasibility and alignment with business requirements.
• Develops and maintains effective working relationships with senior officials and staff throughout Employment & Training Administration (ETA) Department of Labor (DOL) Office of the Chief Information Officer (OCIO) other Federal agencies state workforce agencies contractors partner organizations and other stakeholders; serves as a principal contact on management modernization operations and analytical matters.
• Leads or facilitates meetings briefings webinars consultations and presentations involving technical operational or managerial issues; engages states and other stakeholders in reviewing policies systems data practices and business processes.
• Represents OWI in cross-agency or cross-government activities related to workforce programs modernization data sharing labor market information digital platforms and administrative improvement.
• Advises ETA and DOL leadership on options for expanding and operationalizing data sharing platform analytics and performance monitoring including analysis and recommendations related to labor market information tools user engagement metrics occupational skills data and state and federal analytic capacity.
• Supports Departmental executives and program leaders in defining future-state operations and aligning workforce system stakeholders around significant change initiatives; assesses organizational readiness and identifies barriers to implementation.
• Represents the business and program perspective in enterprise planning and governance discussions involving modernization initiatives system investments process redesign digital services and data-driven decision support; ensures leadership has well-supported analyses and actionable recommendations for informed enterprise-wide decisions.
• Supports major change management efforts associated with business transformation systems modernization policy implementation and operating model changes.
• Develops strategies to communicate change build stakeholder understanding address resistance and promote adoption of new processes systems and management approaches.
• Works with executives and senior leaders to improve access to timely accurate relevant and actionable data; supports predictive inferential and causal analyses linking resource decisions policy choices and operational strategies to expected outputs and outcomes.
  

Requirements

Conditions of employment

• Must be at least 16 years old.
• Must be a U.S. Citizen.
• Candidate required to obtain the necessary security/investigation level.
• Requires a probationary period if the requirement has not been met.

Qualifications

GS-14: Applicants must have 52 weeks of specialized experience equivalent to at least the next lower grade level GS-13 in the Federal Service.
Specialized Experience is the experience that equipped the applicant with the particular knowledge skills and abilities (KSAs) to perform the duties of the position successfully and that is typically in or related to the position to be filled. To be creditable specialized experience must have been equivalent to at least the next lower grade level.

Qualifying specialized experience is defined as all of the following:

• Working with IT or technical teams and other stakeholders to translate program or business needs into requirements for a system platform or digital service (such as but not limited to systems supporting workforce development employment services labor market information or other similar public-facing program delivery);
• Monitoring progress milestones or deliverables on an IT modernization systems development or digital platform project including using data or performance metrics to evaluate the system or project and inform recommendations; and
• Supporting change management or communication efforts related to a technology or business process change.

WHEN DOCUMENTING EXPERIENCE IN YOUR RESUME PLEASE BE CLEAR AND SPECIFIC. NO ASSUMPTIONS WILL BE MADE ABOUT YOUR WORK EXPERIENCE.

Education

There is no educational substitution at this grade level.

Additional information

The mission of the Department of Labor (DOL) is to protect the welfare of workers and job seekers improve working conditions expand high-quality employment opportunities and assure work-related benefits and rights for all workers.

Refer to these links for more information: GENERAL INFORMATION REASONABLE ACCOMMODATIONS ADDITIONAL DOCUMENTATION FORMER FEDERAL EMPLOYEES

As a condition of employment all personnel must undergo a background investigation for access to DOL facilities systems information and/or classified materials before they can enter on duty: BACKGROUND INVESTIGATION

This position is inside the bargaining unit. If the duty location is within the Washington D.C. metropolitan area the position will be included in the Local 12 AFGE bargaining unit.

For more information click Telework Position Information. This is not a remote work position. The selectee will report to an assigned DOL office location on a regular basis and is eligible for participation in telework as determined by management in accordance with DOL policy.

Based on agency needs additional positions may be filled using this vacancy.

The Fair Chance Act (FCA) prohibits Federal agencies from requesting an applicants criminal history information before the agency makes a conditional offer of employment. If you believe a DOL employee has violated your rights under the FCA you may file a complaint of the alleged violation following our agencys complaint process Guidelines for Reporting Violations of the Fair Chance Act. Note: The FCA does not apply to some positions specified under the Act such as law enforcement or national security positions.

All Department of Labor employees are subject to the provisions of the Drug-Free Workplace Program under Executive Order 12564 and Public Law 100-71.

Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e. physical or mental) covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position after notification of the adjudication of your request you will receive an email invitation to complete the USA Hire Competency Based Assessments based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments.

Candidates should be committed to improving the efficiency of the Federal government passionate about the ideals of our American republic and committed to upholding the rule of law and the United States Constitution.

Required Experience:

Unclear Seniority