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IT Associate

We Level Up NJ

Position Summary:

The IT Associate is responsible for installing or upgrading components, setting up software, assisting with network administration, and resolving all IT support issues.

Position Responsibilities:
  • Responsible for setting up accounts for new users.
  • Responsible for setting up equipment for employee use, performing or ensuring installation of cable operating systems.
  • Regularly evaluating the IT system to ensure they meet the necessary demands.
  • Responsible for supporting and implementing organizational processes related to all information technology processes.
  • Responsible for supporting setting up, purchasing, contraction, leasing, or otherwise arranging for all equipment and services related to information technology.
  • Responsible for supporting the development of all manuals, protocols, processes, policies, and or procedures related to information technology.
  • Responsible for supporting the organizational development of technology initiatives and products.
  • Responsible for implementing preventive maintenance and maintenance support services for all equipment and services.
  • Responsible for supporting developing, implementing, and monitoring a plan for the safety and security of information including a plan for managing interruptions.
  • Responsible for setting employee support systems and process including setting up accounts, log ins, passwords, and other services.
  • Responsible for supporting developing, monitoring, and implementing systems and process for access to information including tier system for security and privacy.
  • Responsible for supporting developing, managing, and maintaining system for information storage and sharing.
  • Responsible for ensuring all systems are HIPAA compliant and monitors for security breaches.
  • Responsible for managing and implementing a process for reporting technology issues and/or need for support.
  • Responsible for supporting and monitoring the organization's social medica presence.
  • Responsible for supporting the development and managing the organization's branding products including logos and other mixed media products.
  • Responsible for obtaining, managing, and servicing general office equipment management including copiers, faxes, phones, and other business-related equipment.
  • Assisting with network administration tasks.
  • Ensuring data storage is safe and secure.
  • Resolving all issues co-workers might have with their IT systems and software.
  • Responsible for educating co-workers about network security and best practices for computer usage.
  • Supporting the day-to-day operations of the company's computer network.
Licensures and/or Certifications
  • Professional licensure or certification relevant to degree.
Education and Experience:
  • High School Diploma or equivalent.
  • Degree in computer science or related field preferred.
  • Minimum of two (2+) years' experience in Information Technology.
Vacancy posted 2 days ago
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