Commercial Insurance Account Manager

Commercial Lines Account Manager

Get started or advance your insurance career. The Insurance Center is currently seeking a Commercial Lines Account Manager to work in our New Bern, Atlantic Beach or Wilmington, NC office. This is a client service role with significant advancement opportunities and pathways to sales and production. Our Agency is looking for client-focused individuals, with high attention to detail, looking to advance within the Insurance Industry. We provide licensing classes, certifications and career development classes at no expense. We will equip you with the skills necessary to excel in the world of Insurance. Employees are eligible for fully paid medical and dental insurance from Day-1 of employment, and our very competitive 401k match and profit sharing after 1-year. We feel company culture and work/life balance are paramount to success and offer Paid Time Off, Paid Holidays, and Paid hours for Volunteering in the Community. Additionally we have monthly social hours, family/friends events, cook-outs, holiday parties, and a company kick-ball team. The Insurance Center is a full-service, independent insurance agency offering personal lines, commercial lines, life and health insurance.

Requirements:

• North Carolina Property and Casualty License or equivalent. (must be able to be attained within 90 days of hire)
• Prior experience working within the Insurance Industry preferred.
• Applied Epic knowledge preferred.
• Strong customer service and communication skills.
• Ability to build client relationships.
• Effective time management skills, willingness to learn, and be coachable.
• Proficient computer skills including MS Office, Excel, and Outlook.

Responsibilities:

• Assisting clients with a variety of insurance applications and policies.
• Issuing policies/binders, processing policy change requests, and processing payments.
• Assisting clients with quotes, renewals, and re-writes.
• Prepare Proof of Insurance and issuing Certificates of Insurance.
• Build and maintain relationships with clients and teammates.
• Provide support to Commercial Lines Producers.
• Utilize the Agency Management System to document all activity performed and log insured and carrier correspondence.
• Accept and process insured payments, respond to billing/cancellation inquiries and process cancellations.
• Provide backup support, such as answering incoming calls, and other administrative work as needed.
• Send documentation to insureds to obtain signatures (including eSignatures), in a timely fashion, and maintain in Agency Management System or within carrier systems.
• Adhere to Agency Errors & Omissions guidelines.

Compensation and Benefits:

• Starting pay at $48,000 /yr.
• Pay based on experience.
• Sales Commission and Bonuses available

• FULLY PAID Health and Dental Insurance immediately upon hire.
• 401k with employer match
• Paid time off (PTO) and Paid Holidays
• Paid coursework, exam fees and continuing education for P&C Licensure.