Dry Shipping Manager
Epic Personnel Partners, LLC
Job Description
Job Description
Position Summary
World Class Distribution is seeking an experienced Dry Shipping Manager to lead and oversee all outbound shipping operations within a high-volume, fast-paced food distribution center. This leader will be responsible for driving operational excellence, ensuring customer satisfaction, developing high-performing teams, and achieving productivity, safety, and quality goals while maintaining a strong focus on continuous improvement.
The ideal candidate is a hands-on leader with extensive experience managing warehouse operations, shipping, inventory, and large teams within a food or wholesale distribution environment.
Essential Responsibilities
- Provide overall leadership for the Dry Shipping Department, ensuring safe, efficient, and accurate outbound operations.
- Manage and develop supervisors, leads, office personnel, and warehouse associates while fostering a culture of accountability and continuous improvement.
- Drive departmental performance by monitoring labor, productivity, quality, service levels, and key operational metrics.
- Develop staffing plans, oversee scheduling, approve PTO, and support performance management, coaching, and employee development.
- Partner with Operations, Inventory, Transportation, Receiving, Quality Assurance, and Customer Service to ensure seamless daily execution.
- Oversee shipping accuracy, trailer utilization, load planning, and on-time customer deliveries.
- Investigate customer concerns, shipment discrepancies, and operational issues while implementing corrective actions.
- Ensure compliance with food safety standards, sanitation requirements, company policies, OSHA regulations, and warehouse best practices.
- Utilize Warehouse Management Systems (WMS) and operational reporting to analyze trends, improve efficiencies, and support business decisions.
- Lead continuous improvement initiatives focused on safety, productivity, inventory accuracy, and customer satisfaction.
- Maintain a visible leadership presence on the warehouse floor while promoting employee engagement and operational excellence.
Qualifications
- 5+ years of warehouse leadership experience within a high-volume distribution environment.
- Previous experience managing shipping, outbound operations, or warehouse departments.
- Experience leading multiple supervisors, leads, and warehouse associates.
- Strong knowledge of warehouse operations, inventory control, shipping, logistics, and labor management.
- Experience with Warehouse Management Systems (WMS), Microsoft Office, and operational reporting.
- Excellent leadership, communication, coaching, and problem-solving skills.
- Experience managing KPIs, productivity, quality, safety, and customer service metrics.
- Food, grocery, wholesale, or cold storage distribution experience strongly preferred.
- Bachelor's degree preferred; equivalent leadership experience will be considered
TOLL-1
Vacancy posted 27 days ago
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