Treatment Coordinator

Dental Treatment Coordinator Location: Albany, NY area (must be able to travel occasionally between nearby practice locations) Compensation: $23–$27/hour, depending on experience Industry: Dental / Healthcare Benefits: The position is eligible for medical, dental, vision, and 401(k) About the Opportunity Addison Group is partnering with a growing healthcare organization seeking Dental Treatment Coordinators to join their team. This is an excellent opportunity to become part of a fast-paced, patient-focused environment with strong team tenure and continued expansion. Our client operates multiple busy practice locations and is looking for individuals who thrive in a high-volume setting while delivering exceptional patient support and administrative coordination. Key Responsibilities Act as a primary point of contact for patients and families seeking information about treatment options and services Guide patients through the treatment coordination process with professionalism and compassion Explain treatment recommendations, financial obligations, and payment options clearly and confidently Assist with scheduling appointments and coordinating care across multiple providers or specialty offices Maintain accurate and up-to-date patient documentation and records Help create a welcoming and positive experience for patients throughout their visit Support providers with administrative preparation related to consultations and treatment planning Provide general education regarding dental care, treatment expectations, and follow-up instructions Communicate effectively with patients to address questions, concerns, and common objections regarding treatment plans Qualifications Prior dental experience strongly preferred; candidates with medical office experience will also be considered Experience as a Dental Assistant or in patient coordination/customer-facing healthcare roles is a plus Strong communication and interpersonal skills Ability to multitask in a fast-paced clinical environment Stable work history and professional tenure preferred Familiarity with dental software systems such as Cloud9 is beneficial, but not required Comfortable working with a high volume of patient interaction daily Additional Details Schedule: Monday–Friday | 7:55 AM – 5:00 PM Occasional travel between practice locations in the Albany region (Albany, Delmar, Latham, East Greenbush, and Clifton Park) Perks Growing organization with strong internal culture and employee retention Collaborative and team-oriented office environment Opportunity for long-term growth and development Consistent weekday schedule with no overnight shifts Addison Group