Payment Application Specialist

Payment Application Specialist

Healing lives through bone repair this mission is what inspires us every day. If that is inspiring to you as well, consider joining us as a Payment Application Specialist in our Westminster office.

In this role, you will contribute to our mission through ensuring the accuracy and integrity of our Accounts Receivable processes by properly identifying, applying, and reconciling customer payments. As a Payment Application Specialist working on the Accounting team, you will be empowered through meaningful work and career development to maintain accurate financial records, resolve payment discrepancies, support collections efforts, and collaborate with internal and external partners to drive efficient cash application processes. A typical day will include- reviewing and posting daily cash receipts, applying payments to customer accounts, investigating and resolving discrepancies, managing communications through shared inboxes, working within customer portals, and supporting account follow-up to ensure timely payment and accurate reporting.

Position Objectives:

• Identify and report daily cash receipts.
• Identify and apply customer payments to the appropriate Accounts Receivable items. Investigate and resolve payment application discrepancies with customers.
• Use various customer portals (websites) to submit invoices, inquiries, and obtain remittance information.
• As directed by the Credit & Collections Manager, document payment application, internal communication, and SAP processes related to collections.
• Manage and distribute emails from group mailboxes using MS Outlook.
• Monitor a limited number of customer account A/R agings and contact customers with past due accounts to expedite payment.
• Maintain records of all collection follow up activity.
• Maintain customer contact information within Collection Activity worksheet.

Position Requirements:

• Excellent written and verbal communication skills.
• Ability to concisely document and track customer interactions.
• Ability to prepare journal entries and maintain appropriate supporting documentation.
• Assist with the year-end audit, including i) responding to audit inquiries, and ii) providing audit documentation.
• Computer literate with knowledge of Microsoft Excel, Outlook, and Word. Working knowledge of SAP preferable.
• Must have a high level of interpersonal skills to handle sensitive and confidential situations. Ability to analyze and resolve work problems.
• Ability to maintain confidentiality in all matters of financial data.
• Must be able to make objective decisions and use judgment in non-routine situations.
• Two recent references required.

Education and Preferred Training Requirements:

• Range of 1-5 years of payment application experience or accounting experience/training preferred.

Work Condition/Physical Demands:

• This position requires the incumbent to regularly utilize written and verbal communication skills, including active listening and speaking clearly and concisely.
• This position requires the incumbent to experience periods of prolonged sitting and to occasionally stand, walk, carry items, climb, reach, and lift up to 20 lbs.
• This position requires the incumbent to operate office equipment such as telephones, computers, fax machines, copiers, and to grasp objects utilizing manual dexterity including hand/finger coordination.

Travel Requirements: N/A

Benefits/Compensation (including, but not limited to): Medical and dental insurance, group life insurance, 401k matching, long term disability, potential target bonus, paid time off.

Salary Range: $65,000.00 - $89,000.00

Base Salary: Annually

Target Annual Bonus: 8%

EEO Statement:

Cerapedics is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.