Marketing Coordinator

Commercial Property & Casualty Account ManagerPay Range: $62,375.00 - $80,726.88Responsible for the marketing of assigned new and renewal accounts, determining markets, obtaining and evaluating quotations, negotiating terms and pricing, and making recommendations to sales staff. Maintain knowledge of carrier underwriting criteria and marketing requirements. Proficient with various carriers' online rating systems. Develop a full working knowledge of agency standards and marketing workflows. Prepare and complete accurate submissions by populating/maintaining data in agency management system. Prepare proposals for sales staff, policy orders and binders with the successful carrier. Assist with transitioning accounts from marketing state to the service teams with proper documentation and data in the agency's management system. In addition, may be responsible for performing customer service on commercial property & casualty accounts serving as customer's advocate between the customer and the insurance carrier. Collaborates with commercial producers to identify potential coverage gaps and recommends best offering to customer and producer.Education and Experience:New York State Property & Casualty Brokers License3-5 years commercial lines account experience requiredAssociate degree or equivalent work experienceProperty & Casualty Broker's license and/or Life, Accident, and Health license or ability to obtain within 6 months of hireProfessional Insurance designation req or ability to obtain within 12 monthsSkills and Abilities:Excellent written and oral communication skillsKnowledge of Microsoft Word, Excel, Outlook and ExplorerAdvanced knowledge of Agency Management SystemAdvanced knowledge of commercial insurance products and coveragesExcellent organizational and time management skillsAbility to develop relationships with insurance carrier underwriters and Service teamAbility to multi-task with attention given to detailAbility to adapt to changing situationsAbility to negotiate insurance terms, conditions & pricing.Unique Job Characteristics and Requirements:Occasionally attend Insurance Company functions, meetings, and seminars at offsite locations.Ability to travel regionallyTasks Performed:20% - Prepares submissions & quote proposals, negotiates terms, assists Account Executives with developing presentation strategy, finishes process with account binding and file documentation.20% - Following department and agency procedures, perform or oversee all key servicing aspects of assigned commercial accounts, within the agency management system and/or carrier websites, including but not limited to, new business & renewal submissions, coverage review and analysis, proposals, policy changes, review and timely delivery of policy documents. Ensure system documentation is professional, thorough, concise, and free of typographical errors.20% - Identify commercial account customer issues or concerns by listening and clarifying the customer's comments, researching system files, procedures, and guidelines to determine the action needed, then provide an accurate verbal or written response to the customer, regarding existing coverage levels and recommend additional products or services to minimize coverage gaps when applicable.15% - Utilize insurance carrier online rating portals to obtain quote proposals10% - Perform coverage reviews and work with Account Executives to make recommendations and develop strategy for marketing and placement.5% - Regularly works with Agency service team to identify accounts that need to be remarketed on renewal and help with seamless transition on accounts moving from marketing to service department.5% - Meets with insurance carrier underwriters to keep current on market conditions, carrier appetite, and process for efficient account quoting5% - Perform other duties as assigned.Physical Requirements:Communicate effectively with internal and/or external customersStationary 75% of time or greaterMove Objects to Maximum 10 lbsWhy Work at NBTAt NBT we empower people to grow, innovate, and thrive through meaningful work, a supportive culture and opportunities to make a real impact in your community – because your success drives our success.WellbeingAt NBT, we value and support your wellbeing by offering generous time-off policies, wellness initiatives and flexible work arrangements, so you can thrive both personally and professionally.Community InvolvementNBT believes community involvement fosters our success and the success of those around us. Through volunteer service and charitable partnerships, we empower our employees to make a positive impact beyond the workplace.CultureNBT believes in creating a workplace where every voice matters and every team member feels empowered to contribute. With supportive leadership, we foster an environment where employees are connected, inspired, and valued.Career DevelopmentWhether you're just starting your career or serve in a senior leadership role, your growth and development are our priority. NBT provides a wide variety of development programs and tools for you to reach your full potential.Total RewardsNBT recognizes and rewards your contributions with competitive compensation, comprehensive benefits and performance-based incentives – ensuring you feel valued every step of the way.Business StabilityNBT has built a reputation as a stable financial institution by growing our people and our business, evolving our processes and managing risk. We've weathered the market's ups and downs for over 165 years, all while charting a well-defined growth plan.Benefits for Full-Time Employees:Generous Paid Time Off: At least 22 days annually, prorated in the year of hire.Parental Leave: Six weeks of paid leave at 100% of your salary.Comprehensive Medical Coverage: Includes employer contributions to HSA for High Deductible Health Plan participants.Dental and Vision Coverage: Ensuring your overall health and well-being.Flexible Spending Accounts: For healthcare and dependent care expenses.Employer-Paid Disability Coverage: Both short-term and long-term, with an option to purchase additional long-term coverage.Life Insurance: Employer-paid basic life insurance, with an option to purchase supplemental coverage.Voluntary Benefits: Including hospital, accident, and critical illness coverage.Retirement Plans: Benefit from a 401(k) plan with employer matching, an optional Roth 401(k), and a pension plan to help secure your future.Adoption Assistance: Supporting your growing family.Tuition Reimbursement: Invest in your education and career growth.Employee Assistance Program (EAP): Access to support and resources.Pet Insurance: For all your furry friends.Financial and Banking Services: Various banking services benefits and financial planning assistance.Benefits for Part-Time Employees Working 20+ Hours/Week:Medical Coverage: Includes employer contributions to HSA for High Deductible Health Plan participants.Dental and Vision Coverage: Ensuring your overall health and well-being.Voluntary Benefits: Including hospital, accident, and critical illness coverage.Generous Parental Leave: Six weeks of paid leave at 100% of your salary.Benefits for All Part-Time Employees:Retirement Plans: Benefit from a 401(k) plan with employer matching, an optional Roth 401(k), and a pension plan for employees who work at least 1,000 hours in a calendar year, all designed to help secure your futurePaid Sick and Safe Leave: For your health and safety.Employee Assistance Program (EAP): Access to support and resources.Financial and Banking Services: Various banking services benefits and financial planning assistance.Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or assume sponsorship of an employment Visa at this time.