Customer Experience Lead — Data-Driven, Cross-Functional Advocate
Buckmason
Buck Mason is hiring a Customer Experience team member in Los Angeles to drive positive interactions with customers and uphold brand standards. You will collaborate with technology, product, retail, and online teams to refine processes and deliver exceptional service. The role emphasizes problem solving, data analysis with Excel/Sheets, and policy development with leadership. On-site at our LA office, with benefits supporting health, wellness, and professional growth. #J-18808-Ljbffr Buckmason
$20.62 per hour
...Goodwill is one of the leading non-profit brands... ...day in SoCal! The Customer Service Lead... ...Perform seller-side functions of assigned eCommerce... .... Customer Experience & Continuous Improvement... ...policies and data security procedures... ...Supportive, mission-driven culture focused on...DataHourly payFull timeFlexible hoursShift work- ...hardware allocation for missions. You will lead cross‑functional efforts to improve MRP accuracy and... ...risk while leveraging SQL and Excel for data-driven decisions. The role requires a bachelor’s degree or equivalent experience, ERP/MRP experience, and willingness #J...DataWork at office
$23.5 - $27.42 per hour
...Tax Resolution Advocate This is an amazing opportunity to use... ...expertise to reshape our customer experience. You'll showcase your passion... ...agencies as well as our cross-functional partner teams to reach the... ...in a fast-paced, deadline-driven business environment. Here...SuggestedShift work- ...Labs, Inc. is looking for a dedicated Customer Experience Associate to elevate our customers'... ...candidate will collaborate with cross-functional teams, focusing on innovative customer... ...systems improvement. If you're a results-driven advocate for exceptional customer service, we...Suggested
$145.5k - $242.5k
...is highly mission-driven in our... ...abilities to partner cross-functionally and to remain highly... ...have demonstrated experience in developing strategic... ...opportunity to lead key activities to... ...loops to ensure customers experience a... ...Functional Work, Data to Insights, Digital...DataFull timeLocal areaNight shift- ...Finance, Procurement, Sales, Marketing, and Customer Service through real project support, KPI tracking, and data-driven tasks. The program strengthens business knowledge... ...to our mission and values by supporting cross-functional initiatives and process improvements. #J-18...DataInternship
- ...We are seeking a driven and customer-focused Customer Success Lead to join our team at... ...focused on support functions Customer... ...support processes. Cross-functional Collaboration... ...~3+ years of experience in customer success... ...information about how your data is processed,...Data
$35 - $48 per hour
Director, Customer Development and Experience SEO and AEO Lead Contract to Hire OVERVIEW TalentoHC... ...language models (LLMs) and AI-driven answer engines. This... ..., structured data, and semantic search, along... ...emerging trend analysis. Cross-Functional Leadership Partner...DataHourly payContract work- ...products, services, and customer experiences very quickly.... .... You will also lead the marketing claims... ...the ability to function as both a strategic... ...online safety laws and data protection... ...experience advising on cross-border campaigns... ...variety of client teams driven by a diverse set...Data
$19 - $23 per hour
...in the office, or supporting customers. In return, we offer a... ...delivering exceptional customer experiences through the effective management... .... Maintain data integrity within the Emplifi... ...initiatives. Partner with cross-functional teams to facilitate thorough...DataHourly payTemporary workWork at officeImmediate startShift work- ...The person will lead all client interfaces... .... Drive customer satisfaction, service... ...modernization, AI, data, engineering, and... ...programs. Cross-Functional Leadership Collaborate... ...customer experiences, modernize technology... ...growth, leverage AI-driven insights, and accelerate...DataFull timeContract workTemporary work
- ...together with a unique customer experience via TikTok. The role... ...also partnering cross-functionally to unlock traffic, product... ...creator success.- Lead the design and continuous... ...monetization.- Drive data-informed business... ...creators, and performance-driven growth.- Comfortable...Data
$147.9k - $200.1k
...how brands connect with customers through the devices... ...integrated into the customer experience, can enhance discovery... ...like first-party data, closed-loop... ...Advocacy • Partner with cross-functional SGTM teams to create and... ...materials based on data-driven insights and sales team...DataLocal areaWorldwideFlexible hours$70.3k
...ensure efficient system functionality, strong team... ..., and a high level of customer satisfaction. This role... ...closely with leadership and cross-functional teams to ensure... ...the overall customer experience. Please note:... ...metrics and operational data Monitor key performance...DataTemporary workInterim roleWork at officeImmediate start- ...The role As Customer Experience Lead, you’ll own the day-to-day customer support experience and help scale how Truemed supports customers... ...them Ability to analyze trends and communicate insights to cross-functional partners Experience managing or mentoring others High attention...For contractors
$145k - $192.5k
...one of the world’s leading internet... ...Multistakeholder, Mindful, and Driven by Excellence. We... ..., Know Your Customer (KYC) to join its... ...strong customer experience.Identify, design,... ...strong cross-functional partnerships with... ...quantitative, technical, or data-oriented degree...DataFlexible hours$250k - $325k
...best‑in‑class outcomes. Our cross‑functional platform spans the full business... ...and key operational data; build models such as three‑... ...performing, inclusive and values‑driven culture Qualifications... ...Minimum one and a half years of experience in investment banking, consulting...DataInterim roleWork at officeRelocation$175k - $200k
...businesses and their customers. From first-mile... ...customer experiences. People are at... ...part of GLS Group, a leading international parcel... ...Requirements PRIMARY FUNCTION: The Legal... ...international logistics, cross-border trade, and... ...status, genetic data, gender identity,...DataFull timeContract workFor contractorsLocal area$150k - $165k
...workforce analytics. This role is essential for creating data-driven strategies that enhance employee experiences and operational efficiency. The ideal candidate... ...analytics, demonstrating strong leadership in cross-functional environments. The position comes with a...Data$160k - $180k
...UsCentric Brands is a leading lifestyle brand... ...focused on our customers and our brands... ...elevate the customer experience, maximize... ...through first-party data and AI-driven personalization.... ...outcomes, owns the cross-brand CRM roadmap... ...analytics, and cross-functional collaboration....DataSummer workLocal area- A leading beauty company is seeking a Customer Experience Associate in Los Angeles, California. This role is pivotal in ensuring an extraordinary customer service... ...improvements to enhance satisfaction while ensuring data integrity. The ideal candidate will have a relevant...Data
- ...Area Customer Service Coordinator *** THIS IS NOT A REMOTE POSITION, CANDIDATE MUST RESIDE... ...driving continuous improvement through data-driven insights. Assist in the seamless... ...with at least 12 months of relevant work experience Flexibility and adaptability to meet the...DataWork experience placementWork at officeWorldwideFlexible hoursShift work
$116.3k - $159.97k
...& Labor Relations Advocate to represent the University... ...of the world's leading public research... .... Qualifications Experience in acting as... ...witnesses, direct and cross-examination, opening... ...) Skill in functioning in a demanding environment... ...information, data, problems, practices...DataContract workWork experience placementLocal area- ...Job Title: Customer Service Manager Department... ...: Customer Experience Reports To: Director... ...Manager will lead and oversee the... ...communication. Utilize data and reporting to... .... Lead cross-functional projects focused on... ...Data-Driven Decision Making...DataSeasonal workWork at office
$40 - $45 per hour
...dimensional, member-facing team within Customer Experience Operations. This role oversees... ...Manager acts as a member advocate-utilizing data analytics, root-cause analysis,... ...strong relationships with cross-functional departments, leading initiatives within a matrix structure...DataHourly payContract workTemporary workWork experience placementWork at officeLocal area$110k - $125k
...industry. Fueled and driven by capable, committed... ...successfully, the Senior Claims Advocate must be able to... ...perform the essential functions. Essential Duties and... .... Education and/or Experience: 7-10 years of Property... ...equity and market data. WHY EPIC: EPIC has...DataHourly payWork at officeLocal area$74.2k - $129.8k
...The Ring and Blink Customer Support teams help... ...us. The Customer Experience & Insights Team (CEIT... ...is pioneering AI-driven customer... ...customer insights, and cross-functional execution. This role... ...through AI-powered data intelligence, machine... ...stakeholders. Lead stakeholders through...DataLocal areaFlexible hours$300k - $375k
...dedicated team inside Adobe that leads all aspects of ad products... ...the forefront of AI and data-driven execution for advertising.... ...tools.Working with Adobe Customer Experience Orchestration sellers (... ...CDP as well.Orchestrate cross-functional teams to understand market...DataFull timeTemporary workLocal areaWorldwide- ...Customer Marketing Manager Duration: 3 Months Contract... ...with the title planning lead to design insight-driven programs consistent with... ...Photoshop Preferred Years of Experience: 3 - 5 years overall... ...skills Experience working cross-functionally across an organization...Contract workWork at office
- ...Activewear in Beverly Hills to drive Nova’s trend-driven assortments under the VP of Buying. You... ...a fast-paced ecommerce setting. You will lead cross-functional teams, forecast trends, negotiate with vendors, and leverage data to expand a cultural phenomenon around Nova...Data
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