Behavioral Health Associate - Residential Treatment Program

Behavioral Health Associate

This position follows a Monday-through-Friday schedule with 8-hour shifts available to support around-the-clock patient care. Shift options include:

• Day shift: 7:00 am to 3:30 pm
• Evening shift: 3:00 pm to 11:30 pm
• Night shift: 11:00 pm to 7:30 am

We are excited to launch our new Residential Treatment Center (RTC) program serving adolescents, projected to open in May 2026, and we are building a team of compassionate Behavioral Health Associates who want to make a meaningful difference from day one!

In this role, you will provide direct personal care and therapeutic support to patients under the guidance of clinical leadership, helping create a safe, structured, and supportive environment. Successful team members bring a positive, empathetic, and professional presence to every interaction, recognizing that trust, dignity, and consistency are essential in adolescent behavioral health. You will actively listen to patient concerns, work to resolve issues when needs are not met, and maintain a constant focus on safety and quality of care.

Essential Functions:

• Demonstrate a sense of urgency related to the importance of patient safety and provide excellent customer services.
• Ensure the well-being of patients and provide a positive, supportive and structured environment.
• Responsible for conducting safety checks and ensuring that supervision is conducted at 15 minute intervals, as noted in special precautions, or in accordance with individualized supervision guidelines as needed.
• Document timely, accurate and appropriate clinical information in patient's medical record.
• Assist in providing a safe, secure and comfortable environment for patients, significant others and staff.
• Interact routinely with patients, observe behaviors and communicate significant observations to nursing staff.
• May oversee or assist patients with activities of daily living, including toileting, bathing, dressing, grooming, oral hygiene, meals, snacks, hydration and changing bed linens.
• May obtain patient's vital signs, height and weight as assigned and document in patient record.
• Facilitate patient educational-rehabilitative groups which cover a variety of topics including social skills, coping skills, anger management and independent living skills.
• Engage patients in activities and interactions designed to encourage achievement of treatment goals.
• Complete and maintain required documentation. Assist with follow-up and paperwork as required on incidents and events that may take place in the facility.
• May provide transportation for patient or coordinate transportation with appropriate staff member.
• Demonstrate a positive, empathetic and professional attitude towards customers always. When patient needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority.

Other Functions:

• Perform other functions and tasks as assigned.

Education/Experience/Skill Requirements:

• High school diploma or equivalent required.
• Six months or more experience working with the specific population of the facility preferred.

Licenses/Designations/Certifications:

• CPR and de-escalation and restraint certification required (training available upon hire and offered by facility).
• First aid may be required based on state or facility requirements.

While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties from particular jobs when circumstances (e.g. emergencies, changes in workload, rush jobs or technological developments) dictate.

We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual's characteristics protected by applicable state, federal and local laws.

This position requires a Level 2 Background Screening through the Florida Care Provider Background Screening Clearinghouse. In accordance with Florida law, employers must provide applicants with direct access to information about the state's background screening requirements. To learn more about disqualifying offenses, exemption procedures, and screening timelines, please visit the Agency for Health Care Administration (AHCA) Background Screening Education & Awareness webpage:

Applicants are encouraged to review these requirements before applying.