Operations Coordinator

Job Description

Job Description

McKenzie Electric Cooperative (MEC) is currently seeking qualified candidates for Operations Coordinator. The selected candidate for this full-time, benefited position will be responsible for providing administrative/clerical support to the Operations Department and Substation & Metering division including assisting in the coordination of projects across multiple departments and regular correspondence with members, vendors, and contractors. Reporting to and receiving assignments from the Substation & Metering Manager, this role will provide services in a timely, accurate and high quality manner, while fostering positive working relationships within the office. The selected candidate will support the mission of MEC and make our members first priority. Responsibilities include, but are not limited to, the following: Organizes works orders received from engineering.Coordinates with electricians as required for job completion.Assists with the distribution of meter cans to electricians and members.Coordinates deliveries with the warehouse personnel and/or suppliers.Communicates with necessary staff when jobs will be worked and when needed, calls members.Prepares service orders to energize servicesProcesses services orders for all of operations and completes and/or routes to appropriate personnel as needed.Assists with the coordination of annual/routine activities and reporting.Charges out material ticket jobs for maintenance.Processes electrical wiring certificates.Updates member information, work orders and service order information in customer information system.Provides clerical and administration support for the Operations Department.Coordinates planned outages between Engineering Services and Operations Departments and front office staff.Responds to member, developer, contractor, MEC staff, or electrician questions concerning service installations/inquiries, schedule appointments, receive and process inspections and update computer records as required.Researches and responds to general member questions and concerns and direct phone calls to appropriate personnel as needed to answer inquiries.Responds to requests for underground cable locates, contacts North Dakota One-Call for MEC locates and for updating the One-Call database and coordinates joint trench projects.As directed, accumulates and processes data through appropriate reporting method on a timely basis, including work order activity, outage incidents and restoration information, meter reports, maintenance records and other Operation activities.Analyze system information to coordinate required work, establish reporting to facilitate work coordination, assist Operations leadership with work scheduling. Monitor performance and assist with addressing identified issues.Provides general administration support, including filing, copying, image scanning and file management of related documents.As needed, provides general administration and coordination support of projects between Engineering Services, Operations and Accounting Departments.Transmits and receives information over the company radio system with other employees in the field.Provides information and assistance to members in a manner that projects a favorable public impact for the Cooperative.Introduce potential residential and commercial members to the opportunities and benefits of receiving Cooperative services.Attends and participates in training programs for improvement of job knowledge, skill and safety.FOR A COMPLETE LIST OF JOB RESPONSIBILITIES, please contact MEC Human Resources for a full Job Description.  Education/Experience: Associates degree or equivalent from a two-year college or tech school preferred; one to two years related experience; or equivalent combination of education and experience.Certifications/Licenses: A valid Class D driver's license is required.Knowledge: Basic understanding of how PC based Window's software operates. Basic spreadsheet and word processing skills. About McKenzie Electric CooperativeMEC is a member owned electric cooperative based in Watford City, ND. Since 1945, it's been our goal and commitment to improving the quality of life of our members, while supporting the communities in which we operate, by offering safe, reliable, and affordable electricity. MEC offers a generous and flexible benefits package to its employees. The benefits include: Health, Dental and Vision coverage, effective from first day of hire401(k) with 7% matching after one yearPension plan at no cost to the employee, effective after one yearShort-term and Long-term disability coverage at no cost to the employeeLife insurance, including spouse and dependents at no cost to the employeeSupplemental Life InsuranceBusiness Travel Accident coverageSupplemental Accident Death & Dismemberment coverageFlexible spending accountAccrued Vacation and Sick Pay 12 Paid Holidays a year This position will close on August 21, 2026.