Patient Care Coordinator

Lead the Experience: Patient Care Coordinator ' Germantown, TN Some people just check patients in. At Elite Dental Care, we are looking for a true professional who curates an unforgettable experience from the very first phone call. We need a dynamic, high-energy Patient Care Coordinator for our Germantown office who combines top-tier dental business expertise with an infectious, customer-service-driven personality. If you are a detail-oriented leader who takes absolute ownership of your workspace and prides yourself on a steady, committed career path, this is the distinguished team you've been looking for. The Elite Promise: Why Your Career Thrives Here Clear Direction: You will never have to guess what success looks like. We provide a clear roadmap of our service standards and administrative goals, giving you the autonomy to lead the front office with confidence. Unrivaled Support: We eliminate the friction. You will be backed by advanced dental software (Dentrix/Dental Intel) and a collaborative clinical team that respects your role in keeping the day running smoothly. Active Feedback: We invest in your professional growth. Through consistent "Provider Pulse" check-ins, we celebrate your organizational wins and provide the insights you need to master the business side of dentistry. Genuine Appreciation: The front office is the heartbeat of our practice. Your ownership mentality and ability to drive productivity while keeping our patients smiling will be recognized and rewarded daily. A Path to Advancement: We look for future leaders. As part of an elite six-location network, we offer clear trajectories for those looking to expand their skills into office management and regional leadership. The Profile: Are You the Missing Piece? We are highly selective because our patients deserve the absolute best. To excel in this high-visibility role, you must bring: Dental Office Expertise: A minimum of 1 year of dental office experience is required. You must understand clinical flow, procedure timing, and dental terminology to maximize schedule efficiency. A Steady Work History: We value commitment and loyalty. We are looking for candidates with a proven track record of stability and long-term dedication in their previous roles. Obsessive Attention to Detail: From accurate data entry and insurance verification to meticulous follow-through on patient files, you take pride in flawless accuracy. A Customer-Service Heart: You are warm, welcoming, and naturally empathetic. You excel at turning a routine administrative interaction into a five-star hospitality experience. Technical Savvy: High School Diploma or GED is required. Prior experience navigating Dentrix is highly preferred. Ready to Own the Front Office? Don't settle for a routine "front desk job" when you can build a legacy with a renowned team. If you have the dental experience, the meticulous eye for detail, and the bright personality to match our standards, we want to hear from you. #J-18808-Ljbffr