Hearing Instrument Specialist

Company Overview ENT & Allergy Specialists is a large ear, nose, and throat (ENT) and allergy practice with multiple office locations. We are looking for the King of Prussia area. Overview We are seeking a Hearing Aid Instrument Specialist to support patient care through hearing assessments, hearing aid fitting, and device programming. You will guide patients through their visits, explain options clearly, and help them use hearing technology with confidence. Documentation, oral and written communication skills with the clinical staff will ensure continuity of patient care. Your impact: Accurate assessments and well-fitted devices help patients communicate more comfortably in daily life. Our practice currently works with Oticon, Signia, Phonak ,Starkey, Widex and Unitron. Experience with some or most of these manufacturers is preffered. Duties Conduct hearing assessments and patient assessments; support intake and patient management. Fit, adjust, and program hearing aids using NOAH and hearing aid fitting software. Operate and maintain medical equipment; document care in electronic medical records (EMR/EHR) and patient management software. Communicate with patients and clinical colleagues, providing attentive patient service and customer service. Support sales discussions and apply medical terminology and International Classification of Diseases (ICD) coding as appropriate. Qualifications Knowledge of hearing aid fitting, hearing aid programming, Clinical Audiology, and medical equipment operation. Understanding of anatomy, physiology, and medical terminology; occupational health knowledge is helpful. Experience with medical software, NOAH, EMR/EHR, patient management software, and hearing aid fitting software is preferred. Strong patient care, patient assessment, intake, and client communication skills; pediatric experience is a plus. Customer service and sales experience are useful. Pay: $60,000.00 - $70,000.00 per year Benefits 401(k) Dental insurance Health insurance Life insurance Paid time off #J-18808-Ljbffr