Client Services Representative

About Innovative Property Solutions (IPS)Innovative Property Solutions exists to provide unparalleled property management and association management services throughout Eastern North Carolina. Our mission is grounded in the golden rule. We treat our homeowners, Boards, vendors, and each other the way we would expect to be treated ourselves.We believe long-term growth and stability come from creating positive experiences. That belief guides everything we do, from how we communicate to how we support our team. We use a thoughtful blend of technology, ongoing professional development, and a passion for excellence to deliver consistent, high-quality service.Our team is the foundation of our success. We foster a supportive, respectful, and collaborative work environment where professionalism and people can thrive together. We value integrity, clear communication, accountability, and a solution-focused mindset. Simply put, we could not do what we do without our team, and we are intentional about creating a workplace where individuals feel valued, trusted, and empowered.If you are looking for a company that prioritizes culture just as much as performance, IPS offers an environment where your work matters and your growth is encouraged.What Youll DoServe as the primary point of contact greeting visitors and managing incoming calls and emailsProvide professional communication support to homeowners and board membersSupport division staff with scheduling, research, and workflow coordinationAssist with accounts receivable coordination and basic administrative tasksHelp prepare and distribute homeowner communicationsCollaborate with the marketing team by identifying and sharing moments that highlight the value of professional association managementMaintain awareness of social media trends and platform algorithms to support visibility and engagementAssist in creating clear, professional content that reflects the companys standards and reinforces trust with board members and homeownersMaintain organized records and documentationKeep the front office welcoming, efficient, and running smoothly What Makes You a Great FitStrong verbal and written communication skillsComfortable creating content and adapting to evolving digital trends in a professional settingFriendly, professional, and customer-service focusedHighly organized with strong attention to detailComfortable multitasking in a busy environmentResearch-minded problem solverReliable, proactive, and team-orientedFamiliarity with office software and communication toolsValid drivers license and reliable transportation Why Youll Love Working HereHealth insurance20 days of paid time offPaid holidays when the office is closedSupportive, team-centered cultureOpportunity to grow within a thriving companyMeaningful work supporting real communitiesA dynamic role where every day brings something newIf you enjoy helping people, staying organized, and being the heartbeat of an office, wed love to hear from you!Equal Opportunity StatementWe are committed to diversity and inclusivity in our workplace.How to Apply: Please submit your resume and a cover letter detailing your experience and what excites you about this opportunity at Innovative Property Solutions to View email address on click.appcast.io or apply here!
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