Clinical AI Product Specialist (Palo Alto)

About UsHippocratic AI is the leading generative AI company in healthcare. We have the only system that can have safe, autonomous, clinical conversations with patients. We have trained our own LLMs as part of our Polaris constellation, resulting in a system with over 99.9% accuracy.Why Join Our TeamReinvent healthcare with AI that puts safety first. We’re building the world’s first healthcare‑only, safety‑focused LLM — a breakthrough platform designed to transform patient outcomes at a global scale. This is category creation.Work with the people shaping the future. Hippocratic AI was co‑founded by CEO Munjal Shah and a team of physicians, hospital leaders, AI pioneers, and researchers from institutions like El Camino Health, Johns Hopkins, Washington University in St. Louis, Stanford, Google, Meta, Microsoft, and NVIDIA.Backed by the world’s leading healthcare and AI investors. We recently raised a $126M Series C at a $3.5B valuation, led by Avenir Growth, bringing total funding to $404M with participation from CapitalG, General Catalyst, a16z, Kleiner Perkins, Premji Invest, UHS, Cincinnati Children’s, WellSpan Health, John Doerr, Rick Klausner, and others.Build alongside the best in healthcare and AI. Join experts who’ve spent their careers improving care, advancing science, and building world‑changing technologies — ensuring our platform is powerful, trusted, and truly transformative.Location RequirementWe believe the best ideas happen together. To support fast collaboration and a strong team culture, this role is expected to be in our Palo Alto office five days a week, unless otherwise specified.About the RoleHippocratic AI is building safety‑first generative intelligence for healthcare. We are hiring an RN with clinical product experience to partner with our model and product teams to develop, validate, and continuously improve our medical large language models (LLMs). This role sits at the intersection of clinical expertise, patient communication, and product innovation – ensuring our AI agents are accurate, empathetic, and aligned with clinical best practices.What You’ll DoEvaluate the Medical Model. Design and run clinical evaluation protocols to assess the accuracy, safety, and appropriateness against guidelines and standards of care.Provide Clinical Insights. Translate frontline nursing expertise into product decisions—shaping dialog flows, safety rails, escalation criteria, and patient‑friendly explanations.Review and suggest product enhancement opportunities.Author “Gold Standards.” Create test cases, rubrics, and reference answers for high‑stakes scenarios; define acceptance criteria for model releases.Cross‑Functional Partner. Collaborate with ML researchers, speech/voice specialists, product managers, and QA to prioritize improvements and measure impact.What You BringMust-Have:Active, unrestricted Nursing License (RN) in your practicing state.Clinical experience in acute, ambulatory, telehealth, or community settings; strong patient communication skills.Excellent written & verbal communication—ability to explain complex medical concepts clearly to lay audiences and to technical teams.Prior experience with prompting language models, interacting or working with LLMs via text or voice, conversational AI, or clinical NLP.Commitment to safety and ethics; familiarity with HIPAA/PHI handling and privacy best practices.Intellectual curiosity and a commitment to advance health delivery and increase access to all.Nice‑to‑Have:Experience in Nursing InformaticsBackground in quality/safety or clinical education.Experience with clinical guidelines and patient‑education best practices.Domain expertise in clinical and care management workflows.Please be aware of recruitment scams impersonating Hippocratic AI. All recruiting communication will come from @hippocraticai.com email addresses. We will never request payment or sensitive personal information during the hiring process.LocationPalo AltoEmployment TypeFull timeLocation TypeOn-siteDepartmentProduct and Engineering