Learning Consultant

Please be aware we have noticed an increase in hiring scams potentially targeting Seismic candidates. Read our full statement on ourCareers page (Opens in a new tab). Seismic is the global leader in AI‑powered enablement, empowering go‑to‑market leaders to drive strategic growth and deliver exceptional customer experiences at scale. The Seismic Enablement Cloud™ is the only unified AI‑powered platform that prepares customer‑facing teams with the skills, content, tools, and insights needed to maximize every buyer interaction and strengthen client relationships. Trusted by more than 2,000 organizations worldwide, Seismic helps businesses achieve measurable outcomes and accelerate revenue growth. Seismic is headquartered in San Diego with offices across North America, Europe, Asia and Australia. Learn more at seismic.com. Seismic is committed to building an inclusive workplace that ignites growth for our employees and creates a culture of belonging that allows all employees to be seen and valued for who they are. Learn more about DEI at SeismicHere (Opens in a new tab). If you are being referred by a current Seismic employee, please connect with them directly to request their personalized referral link before applying. Overview Customers invest in Seismic Learning to transform the way that learning and training happens inside their organizations via best‑in‑class training software. However, many of them desire an extra set of hands to launch faster, think more strategically, and deliver more to their teams than they otherwise could under their own power. Enter the Services Team, which partners with our customers to design training programs, develop training content, and maintain their accounts in a way that ensures a higher overall likelihood of achieving their business outcomes. The Learning Consultant is responsible for supporting, guiding, and managing the quality and delivery of training content to our customers. This role will oversee the entire cycle of a customer’s training development, from inception to planning, to building, and finally deployment. As the overseer of the customer’s training content, the Learning Consultant will also be expected to be knowledgeable on learning and development practices while also having a profound understanding of adult learning principles. Customers also use their Learning Consultant to create their internal lesson building best practices and content builder functionality to provide recommendations to improve the customer’s experience. Success in this role looks like ensuring customer satisfaction with the Content Services Team in terms of quality and timely delivery. Excelling as a Learning Consultant will mean that customers see this individual as a partner in making their training content impactful and engaging. Who you are Experience in development of corporate training content preferred Bachelor's degree in Education, HR, or Learning and Development Experience with training software, Seismic Learning preferred 3‑5 years' experience in either training, writing, or teaching preferred Knowledge of the ADDIE model, Kirkpatrick Method or Understanding by Design preferred Attention to detail, ability to provide clarity through critical thinking, and active listening Strong analytical and creative problem‑solving skills 2‑3 years of project management experience Curiosity to learn more about other companies and become an expert in their industry Polished writing skills Ability to work under pressure What you’ll be doing Meet with customers regularly to provide learning and development consultation, curriculum mapping, and training deployment. Develop full‑cycle learning and development plans with customers utilizing the Seismic and Seismic Learning platform. Build relationships with customers to gather context and relevant information for upcoming content projects and facilitate discussion on areas of proposed improvements to training. Project manage the transformation of customer’s existing training content (SCORM files, video recordings, PDFs) into training in Seismic Learning. Provide prescriptive feedback, direction, and specific consulting services to customers based on their needs, industry, and training material. Identify which content offerings best meet the customer's needs to optimize the value added from our services. Lead content mapping sessions to solidify timelines, assign ownership, and prioritize delivery of content. Create long‑ and short‑term training development plans with the customer based on their SOWs, SLAs, and training needs. Facilitate subject‑matter expert interviews for knowledge transfer or developing content to fill identified training program gaps. Provide consultation on the Seismic Learning builder and content best practices to improve user engagement and experience. Manage the full cycle of content requests by developing work requirements, scoping projects, submitting the requests, and managing the development of content by our eLearning Development Team. Manage project scope and schedule. Keep stakeholders updated via Monday board and FinancialForce. Manage planned hours in package by monitoring and reporting hours and making recommendations to the customer on the best use of hours. Adjust schedules and targets as needed based on customer priorities and team SLAs. Perform quality control review of all projects to check for accuracy, context, and custom branding to maintain high standards on deliverables. Work with the customer to make any necessary adjustments prior to launching to end users. Additional tasks and responsibilities as assigned. If you are an individual with a disability and would like to request a reasonable accommodation as part of the application or recruiting process, please click here (Opens in a new tab). Headquartered in San Diego and with employees across the globe, Seismic is the global leader in sales enablement , backed by firms such as Permira, Ameriprise Financial, EDBI, Lightspeed Venture Partners, and T. Rowe Price. Seismic also expanded its team and product portfolio with the strategic acquisitions of SAVO, Percolate, Grapevine6, and Lessonly. Our board of directors is composed of several industry luminaries including John Thompson, former Chairman of the Board for Microsoft. Seismic is an equal‑opportunity employer and all qualified applicants will receive consideration for employment without regard to gender, age, race, religion, or any other classification which is protected by applicable law. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. We are committed to fair and equitable compensation practices. Seismic’s annual base salary range for this position will vary based on applicant’s location, experience, job level, skills, and abilities as well as internal equity and alignment market data. The range listed below is the minimum to the maximum of our target hiring range. Seismic’s salary range for this position is: $53,200 USD - $91,800 USD. This position is also eligible to participate in Seismic’s incentive plans in addition to base salary. The actual incentive amount will vary and will be subject to the terms and conditions set in the applicable incentive plan. #J-18808-Ljbffr