CLINICAL DIRECTOR

REPORTS TO: COO


FLSA: Exempt


About Us:


Tuerk House is a non-profit behavioral health system that serves nearly 300 patients a day, regardless of their ability to pay, through an innovative, integrative model of care that encompasses all aspects of recovery. It opened its doors in 1970 in Baltimore, providing lifelong healing and recovery, transforming lives and giving hope to individuals, families, and communities. Tuerk House has also been awarded Joint Commission Accreditation, the gold standard of health care. Patients and families can have peace of mind knowing that we deliver quality, safe care!


Join Tuerk House and make a meaningful impact on the lives of individuals and families seeking recovery and support!


JOB SUMMARY/OBJECTIVE:


The Clinical Director is responsible for the management of Tuerk House clinical services. The Director will supervise and provide guidance to Site Managers, Substance Use Disorder Counselors, Social Workers, Peers and Admissions staff.


ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Provide overall leadership, day-to-day direction, and management oversight for clinical programs
• Supervise all residential and halfway house clinical and support staff.
• Supervise and provide guidance to Substance Use Disorder Counselors and Social Workers
• Supervise Clinical department and staff.
• Audit chart and treatment plans on an ongoing basis to ensure compliance
• Understand the site's challenges and productively facilitates communication and involvement of other functional areas and resolution.
• Manage complete operation and performance of the sites: adhere to budget, forecast expenses, manage vendor relationships, order supplies, and monitor compliance.
• Accountable for all non-clinical P&L performance of worksites.
• Manage staff schedules, approve timesheets, and PTO requests.
• Proactive resolution of issues that may arise.
• Monitor staff utilization to measure resources and request additional staff when necessary.
• Conduct interviews and hire new staff with the assistance of Human Resources.
• Provide effective training, coaching, and feedback.
• Create developmental or performance improvement plans as needed.
• Participates in developing and ensuring implementation of improvement process required for overall performance and efficiency of individual residential and halfway houses.
• Solve problems effectively with an emphasis on developing proactive, productive approaches utilizing internal support functions.
• Provide ongoing training and mentoring for non-clinical staff.
• Coordinates and communicates across sites and shares best practices with peers.
• Implementation of new services in residential and halfway houses.
• Attend required funding source meetings: BSAS, Ryan White, ADAA, etc.

• Ensure service quality and quantity consistent with agency philosophy, policy and goals.
• Report clients' complaints and incidents; reply in accordance with agency policies for handling complaints.
• Participation in community events and marketing initiatives.
• Ensure Regulatory and Accreditation compliance. Participate in joint commission committee meetings.
• Ensure staff's annual compliance with HTHU, CPR, PPD, and Influenza.
• Other duties as assigned.

REQUIRED EDUCATION, CERTIFICATIONS AND/OR EXPERIENCE:

• Five (5) to seven (7) years of progressive experience in a health care environment with at least three (3) years of direct management responsibility in a clinical setting.
• Management experience in Recovery-Oriented Systems of Care and recovery management is preferred.
• Supervisory credentials through the MD Board of Professional Counselors (required).
• Licensed clinical LCPC-S or LCADC Board approved supervisor.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:

• Understanding of the health care industry relative to the organization, financing, and delivery of health care services and how they impact the organization.
• Strong interpersonal and communication skills with the ability to interact with people at all levels.
• A management style that emphasizes teamwork, participation, communication, and service orientation.
• The ability to delegate and still maintain close control over operations.

• Proficient in MS Office software, especially MS Word, Excel and PowerPoint.
• Personal belief in recovery and the recovery process.
• Excellent written and verbal communication skills, with the ability to interact effectively with staff, clients, and the public.
• High energy, flexibility, and strong interpersonal skills to work effectively within a team.
• Ability to engage clients flexibly based on their individual needs.
• Respect for and maintenance of professional boundaries with all individuals.
• Ability to follow written and verbal instructions accurately.
• Proficiency in reading, understanding, and speaking English.

Background: This position requires successful background and drug test completion


Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift to 15 pounds at times.
• Prolonged periods of standing and bending.

SALARY AND BENEFITS:


The compensation for this position will vary depending on factors such as your location, skills, job-related knowledge, and experience. The compensation package may also include incentive compensation opportunities in the form of a discretionary annual bonus. Tuerk House provides comprehensive benefits including healthcare, 401K savings plan, company holidays, vacation, sick time, short term disability, life insurance, pet insurance, parental leave, and an employee assistance program. Eligibility requirements apply.


Company Benefits:

• Generous PTO: Enjoy a competitive paid time off policy to promote work-life balance.

• Health Benefits: Comprehensive health, dental, and vision insurance to support your overall well-being.
• Employee Assistance Program (EAP): Assistance for a variety of personal and professional matters.
• HRSA Eligibility: Eligible for Health Resources and Services Administration (HRSA) benefits, providing additional support and resources.
• 401K Match

Equal Employment Opportunity (EEO)


Tuerk House is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.


APPLICATION PROCESS:


If you have a disability and you believe you need reasonable accommodation in order to search for a job opening or to submit an online application, please contact this employer to ask for accommodation or an alternative application process. We are committed to providing reasonable accommodation to qualified individuals with disabilities throughout the application and employment process.


This job description provides a summary of the major duties and responsibilities performed by individuals in this position. Incumbents may be asked to perform other tasks not specifically written in this job description.