Premium & Group Sales Coordinator

Job Title

Responsible for selling full menu of ticket products with a focus on group experiences and single event suite rentals. Develop, manage and grow the Santander Arena Membership Program including soliciting new members and serving existing members through presales, proactive outreach and exceptional customer service. Work with multiple departments to develop and execute the Santander Arena Premium Seating inventory including hospitality areas and Suites to create new revenue streams for all events Facilitate sales for large groups, super groups, Members, and Sponsors/Partners. Manage correspondence and distribution of suite and sponsorship tickets and materials Manage and participate in the development and implementation of all aspects of Group Sales and Members Programs. Achieve/exceed assigned sales goals Assist with development and implementation of revenue and expense budget for group sales & premium seating department Build, foster, and maintain the highest level of customer service to all current and prospective clients Develop and maintain relationships with clients and prospects through creative means including, but not limited to: networking events, speaking engagements, seat visits at events/games, off site meetings, prospect tickets in-game and virtual meetings. Assist with community relations efforts Facilitate tickets and provide clear communication and service for all group and premium ticket holders Sell non-leased Suites for single events and Reading Royals Games Develop leads for new clients, suite holders, sponsors, etc. other duties as assigned

Bachelor's degree required One-two (1-2) years of experience in a similar work environment or internship Proficient in Microsoft Office and Excel. Experience with Ticketmaster Host and Archtics a plus. Ability to work nights, weekends and select holidays as required, in addition to traditional business hours High level of confidence, enthusiasm, and personal accountability. Excellent communication, interpersonal skills and organizational ability. Must demonstrate ability to work well both independently and as part of a team; must have a positive attitude Establish and maintain effective working relationships with staff, clients and facility management Desire to learn and grow professionally in the career of sales and service in sports and entertainment